For as long as I can remember, I’ve been fascinated by how television shows and movies are made. I remember the specials ABC broadcast about the making of The Empire Strikes Back and other Lucasfilm movies like the Indiana Jones series. More recently—especially with the advent of podcasts—I’ve loved listening to how show runners think about writing their shows. For example, as soon as an episode of Battlestar Galactica aired, I would rewatch it with Ronald D. Moore’s commentary. These days, I‘m really enjoying the official The Last of Us podcast because it features commentary from both Craig Mazin and Neil Druckmann.
Anyway, thinking about personas as characters from TV shows and movies and using screenwriting techniques is right up my alley. Laia Tremosa for the IxDF:
Hollywood spends millions to bring characters to life. UX design teams sometimes spend weeks… only to make personas no one ever looks at again. So don’t aim for personas that look impressive in a slide deck. Aim for personas that get used—in design reviews, product decisions, and testing plans.
Be the screenwriter. Be the director. Be the casting agent.