Skip to content

21 posts tagged with “brand strategy”

In a very gutsy move, Grammarly is rebranding to Superhuman. I was definitely scratching my head when the company acquired the eponymous email app back in June. Why is this spellcheck-on-steroids company buying an email product?

Turns out the company has been quietly acquiring other products too, like Coda, a collaborative document platform similar to Notion, building the company into an AI-powered productivity suite.

So the name Superhuman makes sense.

Grace Snelling, writing in Fast Company about the rebrand:

[Grammarly CEO Shishir] Mehrotra explains it like this: Grammarly has always run on the “AI superhighway,” meaning that, instead of living on its own platform, Grammarly travels with you to places like Google Docs, email, or your Notes app to help improve your writing. Superhuman will use that superhighway to bring a huge new range of productivity tools to wherever you’re working.

In shedding the Grammarly name, Mehrota says:

“The trouble with the name ‘Grammarly’ is, like many names, its strength is its biggest weakness: it’s so precise,” Mehrotra says. “People’s expectations of what Grammarly can do for them are the reason it’s so popular. You need very little pitch for what it does, because the name explains the whole thing … As we went and looked at all the other things we wanted to be able to do for you, people scratch their heads a bit [saying], ‘Wait, I don’t really perceive Grammarly that way.’”

The company tapped branding agency Smith & Diction, the firm behind Perplexity’s brand identity.

Grammarly began briefing the Smith & Diction team on the rebrand in early 2025, but the company didn’t officially select its new name until late June, when the Superhuman acquisition was completed. For Chara and Mike Smith, the couple behind Smith & Diction, that meant there were only about three months to fully realize Superhuman’s branding.

Ouch, just three months for a complete rebrand. Ambitious indeed, but they hit a homerun with the icon, an arrow cursor which also morphs into a human with a cape, lovingly called “Hero.”

In their case study writeup, one of the Smiths says:

I was working on logo concepts and I was just drawing the basic shapes, you know the ones: triangles, circles, squares, octagons, etc., to see if I could get a story to fall out of any of them. Then I drew this arrow and was like hmm, that kinda looks like a cursor, oh wow it also kinda looks like a cape. I wonder if I put a dot on top of tha…OH MY GOD IT’S A SUPERHERO.

Check out the full case study for example visuals from the rebrand and some behind-the-scenes sketches.

Large outdoor billboard with three colorful panels reading "The power to be more human." and "SUPERHUMAN", with abstract silhouetted figures.

Inside the Superhuman effort to rebrand Grammarly

(Gift link) CEO Shishir Mehrotra and the design firm behind Grammarly's name change explain how they took the company's newest product and made it the face for a brand of workplace AI agents.

fastcompany.com iconfastcompany.com

Mnemonics—short audio branding—is one of those trends that come and go. The one for Intel was pretty well-known for a long time and spurred the creation of similar sonic identities (e.g., T-Mobile, Netflix). Apple announced in mid-October that they were dropping the “Plus” from their streaming service to be known simply as “Apple TV.” The news spurred a bunch of punditry around probable confusion with the Apple TV app and Apple TV hardware device.

Yesterday, Apple shared the new identity work that drops the ”+” from the streaming service name and logo. It’s in the form of the opening logo and mnemonic that will appear in front of shows.

Here is a longer version that’ll appear before films.

In an interview, Finneas O’Connell (who goes by his stage name Finneas), brother of pop star Billie Eilish and her main collaborator, spilled the beans on how he came up with it. Chris Willman, writing for Variety:

Speaking via Zoom from his home studio, Finneas points to the piano behind him as a starting point for a fleeting piece of music whose instrumentation isn’t easy to pin down before it’s gone in one ear and out the other at the start of a viewing experience. “I have my upright piano back here, so I sat and started there. I’m always more able to make something quickly on a real instrument than I am with software. I played a chord that felt kind of hopeful and kind of optimistic, but had gravity to it and hopefully had a little bit of an enigmatic, mysterious quality. And so I had this chord thing happening and then I started building the sounds around it. I had these pieces of zinc and I was hitting them and then reversing the audio, and I was playing real piano and then reversing that, and playing these bass synthesizers and then pitching those up and gliding them down.”

Beyond the cool sound, I love how the logo sting seems to be inspired by early TV logo idents like this one for NBC from 1967.

Update November 6, 2025 3:00 PM PT:

Ad Age reports that the logo sting was filmed in-camera! Writing in the industry mag, Tim Nudd says the branding was done by Apple’s longtime agency TBWA\Media Arts Lab and production company Optical Arts, and that its “lush visuals are meant to capture the platform’s cinematic ambitions and remind viewers that Apple TV is where prestige storytelling lives.”

The report includes a link to a 33-second behind-the-scenes video:

Smiling man with shoulder-length red hair and beard in a black suit next to a black panel with iridescent Apple TV logo

Finneas on Creating a New Mnemonic Intro for Apple Originals — His Shortest Music Ever, but Possibly Soon to Be the Most Ubiquitous (EXCLUSIVE)

Finneas talks the assignment to do his shortest piece of music ever — the few seconds of sound that will precede every Apple TV program from now on.

variety.com iconvariety.com

This post from Carly Ayres breaks down a beef between Michael Roberson (developer of an AI-enabled moodboard tool) and Elizabeth Goodspeed (writer and designer, oft-linked on this blog) and explores ragebait, putting in the reps as a junior, and designers as influencers.

Tweet by Michael Roberson defending Moodboard AI against criticism, saying if faster design research threatens your job, “you’re ngmi.” Screenshot shows a Sweetgreen brand audit board with colors, fonts, and imagery.

Tweet from Michael Roberson

The tweet earned 30,000 views, but only about 20 likes. “That ratio was pretty jarring,” [Roberson] said. Still, the strategy felt legible. “When I post things like, ‘if you don’t do X, you’re not going to make it,’ obviously, I don’t think that. These tools aren’t really capable of replacing designers just yet. It’s really easy to get views baiting and fear-mongering.”

Much like the provocative Artisan campaign, I think this is a net negative for the brand. Pretty sure I won’t be trying out Moodboard AI anytime soon, ngl.

But stepping back from the internet beef, Ayres argues that it’s a philosophical difference about the role friction in the creative process.

Michael’s experience mirrors that of many young designers: brand audits felt like busywork during his Landor internship. “That process was super boring,” he told me. “I wasn’t learning much by copy-pasting things into a deck.” His tool promises to cut through that inefficiency, letting teams reach visual consensus faster and spend more time on execution.

Young Michael, the process is the point! Without doing this boring stuff, by automating it with AI, how are you going to learn? This is but one facet of the whole discussion around expertise, wisdom, and the design talent crisis.

Goodspeed agrees with me:

Elizabeth sees it differently. “What’s interesting to me,” Elizabeth noted, “is how many people are now entering this space without a personal understanding of how the process of designing something actually works.” For her, that grunt work was formative. “The friction is the process,” she explained. “That’s how you form your point of view. You can’t just slap seven images on a board. You’re forced to think: What’s relevant? How do I organize this and communicate it clearly?”

Ultimately, the saddest point that Ayres makes—and noted by my friend Eric Heiman—is this:

When you’re young, online, and trying to get a project off the ground, caring about distribution is the difference between a hobby and a company. But there’s a cost. The more you perform expertise, the less you develop it. The more you optimize for engagement, the more you risk flattening what gave the work meaning in the first place. In a world where being known matters more than knowing, the incentives point toward performance over practice. And we all become performers in someone else’s growth strategy.

…Because when distribution matters more than craft, you don’t become a designer by designing. You become a designer by being known as one. That’s the game now.

preview-1755813084079.png

Mooooooooooooooood

Is design discourse the new growth hack?

open.substack.com iconopen.substack.com

I grew up on MTV and I’m surprised that my Gen Z kids don’t watch music videos. ¯_(ツ)_/¯

Rob Schwartz, writing in PRINT Magazine:

…the network launched the iconic “I Want My MTV” ad campaign. Created by ad legend George Lois, the campaign featured the world’s biggest rock stars literally demanding MTV. At the time, this was unheard of. Unlike today, rock stars would never sell out to do ads. But here you had the biggest stars: Mick Jagger, David Bowie, Pete Townshend, the Police…and rising star Madonna, all shouting the same line in different executions: ‘I want my MTV!” The campaign was a stroke of genius. It mobilized viewers to call up their cable providers and shout over the phone: “I want my MTV!” In due time, MTV was on damn-near every cable box and damn-near every young person’s TV.

Play
preview-1755492997577.jpg

The MTV Effect

Rob Schwartz on the unconventional genius of music + TV.

printmag.com iconprintmag.com

As a child of immigrant parents, I grew up learning English from watching PBS, Sesame Street, specifically. But there were other favorites like 3-2-1 Contact, The Electric Company, and of course, Mr. Roger’s Neighborhood. The logo, with its head looking like a P was seared into my developing brain.

So I’m incredibly saddened to hear that the Corporation for Public Broadcasting, the government-funded entity behind PBS and NPR, will cease operations on September 30, 2025, because of a recent bill passed by the Republican-controlled Congress and signed into law by President Trump.

While PBS and NPR won’t disappear, it will be harder for those networks to stay afloat, now solely dependent on donations.

Lilly Smith, writing for Fast Company:

More than 70% of CPB’s annual federal appropriation goes directly to more than 1,500 local public media stations, according to a web page of its financials. This loss in funding could force local stations, especially in rural areas, to shut down, according to the CPB. Local member stations are independent and locally owned and operated, according to NPR. As a public-private partnership, local PBS stations get about 15% of their revenue from federal funding.

She reached out to Tom Geismar, who redesigned the PBS logo in 1984—the original was by Herb Lubalin and Ernie Smith in 1971. He had this perspective:

There is an ironic tie-in between the government decision to cut off all funding to public television and public radio, and what prompted the redesign of the PBS logo back in the early 1980s.

That was also a difficult time, financially, for the Public Broadcasting Service, and especially the stations in more remote regions of the country. Much of the public equated PBS with the major television networks CBS, NBC and ABC, and presumed that, like those major institutions, PBS was the parent of and significant funder for all the local public television stations throughout the country. But, in fact, the reality is somewhat the opposite. Although PBS local affiliates received a portion of funding from the federal government, it is the individual stations that have the responsibility to do public fund raising, and PBS, in a sense, works for them.

Because of this confusion, the PBS leadership felt that their existing logo (a famous design by by Herb Lubalin) needed to be more than just the classic 3-initials mark, something more evocative of a public-benefit system serving all people. Thus the “everyone” mark was born.

Geismar ends with, “And now, once again, with federal government funding stopped, it is the stations in the less populous regions who will suffer the most.”

preview-1754975217974.png

The designer behind the iconic 'everyman' PBS logo sees the irony in its demise

Tom Geismar designed the logo to represent the everyman. Now, he says, it’s those people who will suffer the most from the loss of public broadcast services.

fastcompany.com iconfastcompany.com

This is gorgeous work from Collins in their rebrand for Muse Group, developers of music apps like Ultimate Guitar, MuseScore, Audacity, and MuseClass. Paul Moore, writing in It’s Nice That:

One of the issues, [chief creative officer] Nick [Ace] argues, in the design industry is a fixation on branding tech as “software from the future”, relying on literal representations from the 1980s that have created dull and homogeneous visuals that shy away from the timelessness of creativity. “Instead of showcasing technical specs or outlandish interfaces, we centered the brand around the raw experience of musical creation, itself,” says Nick. “Rather than depicting the tools, we visualized the outcomes—the resonance, the harmony, the creative breakthrough that happens when technical barriers disappear.”

Collins rebrand for Muse Group channels the invisible phenomena of experiencing music

Geometric abstraction, dynamic compositions and a distillation of musical feeling sets Collins new project apart from other software brands.

itsnicethat.com iconitsnicethat.com

Paul Worthington writing about the recent Cannes Festival of Creativity:

…nostalgia is rapidly becoming a major idea d’jour among marketers targeting that oh-so-desirable “Gen Z” demographic.

As a result, it should come as no surprise that if you were to walk around Cannes over the past month or so, you’d be forgiven for thinking brands no longer had any interest in the future: Lisa Frank notebooks. Tamagotchi cameos. Taglines from 1999. Brand after brand strapping itself to the past, seeking refuge in comfort. Instacart. Mattel. Burger King. Skoda. All treating relevance as if it were a rerun.

But along with nostalgia, another theme was present at Cannes—differentiation:

Cannes was also a parade of brands betting on something riskier. Something sharper. Something new. Liquid Death. Stripe. Tesla. Anduril. Companies building out from belief systems focused resolutely on what makes them unique. Making things you couldn’t have predicted because they weren’t remixes of the past—they were statements of the future.

Worthington argues that these two themes are diametrically opposed. Nostalgia brands are “fundamentally risk-averse” and feel safe. While differentiated brands are “risk-embracing,” betting that consumers are desperate for “something weird, sharp, and built from scratch.”

preview-1751949966152.png

Nostalgia Vs Differentiation

Beware winning today and losing the future.

offkilter.substack.com iconoffkilter.substack.com

Jeff Beer, writing for Fast Company about a documentary on Ilon Specht, the copywriter who wrote the iconic line for L’Oreal, “Because I’m Worth It.”

In the film, she describes male colleagues who were always arguing with her and taking credit when something worked. She recalled how during pitch and idea meetings for L’Oreal Preference hair color, male colleagues had suggested an idea that cast the woman as an object, rather than the subject. “I was feeling angry. I’m not interested in writing anything about looking good for men. Fuck ‘em,” says an elderly, and terminally ill, Specht in the film, before looking straight down the camera to the male camera operator. “And fuck you, too.”

The film won the Grand Prix at the Cannes Lions a couple weeks ago as it was commissioned by L’Oreal.

The original ad for L’Oreal Preference hair color that first used the line, “Because I’m Worth It” is a single shot of a woman walking towards the camera, explaining why she likes it, and how it makes her feel.

In the doc, we find out that spot almost never happened. In fact, Specht went behind her bosses’ back to create the ad after her agency produced and the brand approved a spot with almost the exact same script, except it was a man speaking the words on behalf of his wife, walking silently beside him. It’s clear that 50 years later it still made Specht angry. Angry enough to not want to talk about advertising or that campaign ever again.

preview-1751428779020.jpg

The unsung author of L’Oreal’s iconic 'because I'm worth it' tagline finally gets her due

Back in the 1970s, Ilon Specht had to fight for the tagline “Because I’m Worth It.” A new Cannes Lions Grand Prix-winning short film tells the story.

fastcompany.com iconfastcompany.com

The System Has Been Updated

I’ve been seeing this new ad from Coinbase these past few days and love it. Made by independent agency Isle of Any, this spot has on-point animation, a banging track, and a great concept that plays with the Blue Screen of Death.

I found this one article about it from Little Black Book:

Vibrant artistic composition featuring diverse models in striking, colorful fashion. The central figure is dressed in an elaborate orange-red gown, surrounded by models in bold outfits of pink, red, yellow, and orange tones. The background transitions between shades of orange and pink, with the word ‘JAGUAR’ displayed prominently in the center.

A Jaguar Meow

The British automaker Jaguar unveiled its rebrand last week, its first step at relaunching the brand as an all-EV carmaker. Much ink has been spilled about the effort already, primarily negative, regarding the toy-like logotype in design circles and the bizarre film in the general town square.

Jaguar’s new brand film

Griffin AI logo

How I Built and Launched an AI-Powered App

I’ve always been a maker at heart—someone who loves to bring ideas to life. When AI exploded, I saw a chance to create something new and meaningful for solo designers. But making Griffin AI was only half the battle…

Birth of an Idea

About a year ago, a few months after GPT-4 was released and took the world by storm, I worked on several AI features at Convex. One was a straightforward email drafting feature but with a twist. We incorporated details we knew about the sender—such as their role and offering—and the email recipient, as well as their role plus info about their company’s industry. To accomplish this, I combined some prompt engineering and data from our data providers, shaping the responses we got from GPT-4.

Playing with this new technology was incredibly fun and eye-opening. And that gave me an idea. Foundational large language models (LLMs) aren’t great yet for factual data retrieval and analysis. But they’re pretty decent at creativity. No, GPT, Claude, or Gemini couldn’t write an Oscar-winning screenplay or win the Pulitzer Prize for poetry, but it’s not bad for starter ideas that are good enough for specific use cases. Hold that thought.

What is brand strategy and why is it so powerful

What Is Brand Strategy and Why Is It So Powerful

Let me tell you a story…

Imagine a smoky wood-paneled conference room. Five men in smart suits sit around a table with a slide projector in the middle. Atop the machine is a finned plastic container that looks like a donut or a bundt cake. A sixth man is standing and begins a pitch.

Technology is a glittering lure, but there’s the rare occasion when the public can be engaged on the level beyond flash, if they have a sentimental bond with the product.

My first job, I was in-house at a fur company with this old pro copywriter—Greek named Teddy. And Teddy told me the most important idea in advertising is “new.” Creates an itch. You simply put your product in there as a kind of calamine lotion.

But he also talked about a deeper bond with the product. Nostalgia. It’s delicate, but potent.

Courtesy of Lions Gate Entertainment, Inc.

Why is brand strategy important

Why Is Brand Strategy Important

Designing since 1985

I’ve been a designer for as long as I can remember. I usually like to say that I started in the seventh grade, after being tenacious enough to badger my father into buying my first Macintosh computer and then spending hours noodling in MacPaint and MacDraw. Pixel by pixel, I painstakingly drew Christopher Columbus’s ship, the Santa Maria, for a book report cover. I observed the lines of the parabolic exterior of Saint Mary’s Cathedral, known colloquially in San Francisco as “the washing machine,” and replicated them in MacDraw. Of course, that’s not design, but that was the start of my use of the computer to make visuals that communicate. Needless to say, I didn’t know what brand strategy even was, or why it’s important, but we’ll get there.

Pixel art of a woman in traditional attire drawn on an early computer program called MacPaint.

Photo of the Hall H stage at Comic-Con

What Comic-Con Teaches Us about Design and Branding

We communicate in stories. Storytelling has been around as long as our species has existed. From paintings on cave walls in Lascaux, to hieroglyphics in ancient Egypt, to radio dramas like “War of the Worlds” that cause city-wide panic, to the fantastical Game of Thrones television series on HBO, stories impart culture, history, information, and ideas. Stories are primal so we are receptive to them, and we remember them.

Today when we think of storytelling, we think of our modern day’s Golden Age of Television or the Marvel Cinematic Universe (“MCU”) movies. Comic-Con in San Diego is the Mecca of pop culture storytelling, and this year brought an estimated 135,000 fans from over 80 countries. Attendees packed over 2,000 panels and screenings and lined up for more than 250 autograph events from their favorite actors, writers, and artists. Fans lined up for hours, often overnight, for a chance to get into the infamous 6,500-seat Hall H where they were able to get a glimpse of their favorite star talking about their latest film or TV project. Many came to the con dressed as their favorite characters, often constructing their own elaborate costumes. That is fandom, otherwise known as brand loyalty.

What lessons for design and branding can we learn from Comic-Con and its pilgrimage of rabid fans? Storytelling has power, and design is storytelling.

Person in traditional Japanese kabuki makeup and costume, with white face paint, dark eyebrows, and a blue-and-white patterned robe, holding a hand near their cheek in a dramatic pose.

For the Rest of Us

From an advertising standpoint, I believe Apple has been on fire recently. (Disclaimer: I have been an Apple fanboy since 1985 and used to work there many years ago.) Beginning with the “What will your verse be?” iPad ad that debuted in mid-January, they’ve continued with the “You’re more powerful than you think” iPhone 5S that began airing recently.

When I first saw “Your Verse” on TV it stopped me in my tracks. Using audio of Robin Williams speaking to his class in Dead Poets Society, it features footage of people using the iPad around the world for making music, photography, tracking tornadoes, playing professional hockey, and more. The haunting melody combined with the breathtaking images and Robin Williams’ voice really struck a chord with me. It evoked a deep sense of wonder and faith in humanity. These were real people doing extraordinary things with this product. In the mere three years that iPad has been available* it has created a whole new category of devices and enabled millions of people to do ordinary and extraordinary things.

The Benefits of Having One Agency

There’s been a lot of chatter in recent weeks about how so-called “digital” agencies are or are not ready to be the lead for a campaign. But I think the question is a little off.

Instead the question should be “Why are clients splitting up campaign work based on tactic?”

Despite the maturing of digital agencies such as Razorfish (for whom I work), R/GA and AKQA, today’s clients are still sending digital work to digital agencies and traditional work to traditional agencies. And equally bad is having a third company plan and buy their media (sometimes there’s a traditional media agency and a digital one). Why is this bad?

Sell the Horseshit

Infographic showing a timeline of geometric and design principles from 3000 BC to 2009, highlighting influential concepts such as the golden ratio, Vitruvian Man, and modern logo design, with visual references to mathematical, architectural, and artistic works.

Yesterday the design and advertising community was abuzz over the leaked presentation deck (PDF) for the new Pepsi logo by the Arnell Group. Yes it is absolutely a work of pure horseshit. But, I was reminded of the decks that my colleagues and I create every day and how somebody’s horseshit may be someone else’s chocolate cake.

We all have to sell our work. Ideally the concepts and ideas come from a well-formed strategy, but that doesn’t always happen. Many times the strategy must back into the creative. In other words sometimes you might have a great idea that you’ll need to justify after the fact.