101 posts tagged with “design

Illustrated background of colorful wired computer mice on a pink surface with a large semi-transparent Figma logo centered in the middle.

Figma Takes a Big Swing

Last week, Figma held their annual user conference Config in San Francisco. Since its inception in 2020, it has become a significant UX conference that covers more than just Figma’s products and community. While I’ve not yet had the privilege of attending in person, I do try to catch the livestreams or videos afterwards.

Nearly 17 months after Adobe and Figma announced the termination of their merger talks, Figma flexed their muscle—fueld by the $1 billion breakup fee, I’m sure—by announcing four new products. They are Figma Draw, Make, Sites, and Buzz.

  • Draw: It’s a new mode within Figma Design that reveals additional vector drawing features. 
  • Make: This is Figma’s answer to Lovable and the other prompt-to-code generators
  • Sites: Finally, you can design and publish websites from Figma, hosted on their infrastructure.
  • Buzz: Pass off assets to clients and marketing teams and they can perform lightweight and controlled edits in Buzz. 

With these four new products, Figma is really growing up and becoming more than a two-and-half-product company, and is building their own creative suite, if you will. Thus taking a big swing at Adobe.

A lot of chatter in the larger design and development community has been either “AI is the coolest” or “AI is shite and I want nothing to do with it.”

Tobias van Schneider puts it plainly:

AI is here to stay.

Resistance is futile. Doesn't matter how we feel about it. AI has arrived, and it's going to transform every industry, period. The ship has sailed, and we're all along for the ride whether we like it or not. Not using AI in the future is the equivalent to not using the internet. You can get away with it, but it's not going to be easy for you.

He goes on to argue that craftspeople have been affected the most, not only by AI, but by the proliferation of stock and templates:

The warning signs have been flashing for years. We've witnessed the democratization of design through templates, stock assets, and simplified tools that turned specialized knowledge into commodity. Remember when knowing Photoshop guaranteed employment? Those days disappeared years ago. AI isn't starting this fire, it's just pouring gasoline on it. The technical specialist without artistic vision is rapidly becoming as relevant as a telephone operator in the age of smartphones. It's simply not needed anymore.

But he’s not all doom and gloom.

If the client could theoretically do everything themselves with AI, then why hire a designer?

Excellent question. I believe there are three reasons to continue hiring a designer:

1. Clients lag behind. It'll takes a few years before they fully catch up and stop hiring creatives for certain tasks, at which point creatives have caught up on what makes them worthy (beyond just production output).

2. Clients famously don't know what they want. That's the primary reason to hire a designer with a vision. Even with AI at their fingertips, they wouldn't know what instructions to give because they don't understand the process.

3. Smart clients focus on their strengths and outsource the rest. If I run a company I could handle my own bookkeeping, but I'll hire someone. Same with creative services. AI won't change that fundamental business logic. Just because I can, doesn't mean I should.

And finally, he echoes the same sentiment that I’ve been saying (not that I’m the originator of this thought—just great minds think alike!):

What differentiates great designers then?

The Final Filter: taste & good judgment

Everyone in design circles loves to pontificate about taste, but it's always the people with portfolios that look like a Vegas casino who have the most to say. Taste is the emperor's new clothes of the creative industry, claimed by all, possessed by few, recognized only by those who already have it.

In other words, as designers, we need to lean into our curation skills.

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The future of the designer

Let's not bullshit ourselves. Our creative industry is in the midst of a massive transformation. MidJourney, ChatGPT, Claude and dozens of other tools have already fundamentally altered how ideation, design and creation happens.

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A cut-up Sonos speaker against a backdrop of cassette tapes

When the Music Stopped: Inside the Sonos App Disaster

The fall of Sonos isn’t as simple as a botched app redesign. Instead, it is the cumulative result of poor strategy, hubris, and forgetting the company’s core value proposition. To recap, Sonos rolled out a new mobile app in May 2024, promising “an unprecedented streaming experience.” Instead, it was a severely handicapped app, missing core features and broke users’ systems. By January 2025, that failed launch wiped nearly $500 million from the company’s market value and cost CEO Patrick Spence his job.

What happened? Why did Sonos go backwards on accessibility? Why did the company remove features like sleep timers and queue management? Immediately after the rollout, the backlash began to snowball into a major crisis.

A collage of torn newspaper-style headlines from Bloomberg, Wired, and The Verge, all criticizing the new Sonos app. Bloomberg’s headline states, “The Volume of Sonos Complaints Is Deafening,” mentioning customer frustration and stock decline. Wired’s headline reads, “Many People Do Not Like the New Sonos App.” The Verge’s article, titled “The new Sonos app is missing a lot of features, and people aren’t happy,” highlights missing features despite increased speed and customization.

As a designer and longtime Sonos customer who was also affected by the terrible new app, a little piece of me died inside each time I read the word “redesign.” It was hard not to take it personally, knowing that my profession could have anything to do with how things turned out. Was it really Design’s fault?

The New FOX Sports Scorebug

I was sitting on a barstool next to my wife in a packed restaurant in Little Italy. We were the lone Kansas City Chiefs supporters in a nest full of hipster Philadelphia Eagles fans. After Jon Batiste finished his fantastic rendition of the national anthem, and the teams took the field for kickoff, I noticed something. The scorebug—the broadcast industry’s term for the lower-third or chyron graphic at the bottom of the screen—was different, and in a good way.

A Bluesky post praising the minimalistic Super Bowl lower-thirds, with a photo of a TV showing the Chiefs vs. Eagles game and sleek on-screen graphics.

posted about it seven minutes into the first quarter, saying I appreciated “the minimalistic lower-thirds for this Super Bowl broadcast.” It was indeed refreshing, a break from the over-the-top 3D-animated sparkling. I thought the graphics were clear and utilitarian while being exquisitely-designed. They weren’t distracting from the action. As with any good interface design, this new scorebug kept the focus on the players and the game, not itself. I also thought they were a long-delayed response to Apple’s Friday Night Baseball scorebug.

Are Logos Becoming Irrelevant in Modern Branding?

Are Logos Becoming Irrelevant in Modern Branding?

Logos are no longer the sole defining element of a brand, as dynamic branding, AI personalization, and social media dominance challenge their relevance. While still valuable as anchors of identity, logos must evolve into adaptable, integrated tools to thrive in today’s fluid and experience-driven branding landscape.

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Surreal scene of a robotic chicken standing in the center of a dimly lit living room with retro furnishings, including leather couches and an old CRT television emitting a bright blue glow.

Chickens to Chatbots: Web Design’s Next Evolution

In the early 2000s to the mid-oughts, every designer I knew wanted to be featured on the FWA, a showcase for cutting-edge web design. While many of the earlier sites were Flash-based, it’s also where I discovered the first uses of parallax, Paper.js, and Three.js. Back then, websites were meant to be explored and their interfaces discovered.

Screenshot of The FWA website from 2009 displaying a dense grid of creative web design thumbnails.

A grid of winners from The FWA in 2009. Source: Rob Ford.

One of my favorite sites of that era was Burger King’s Subservient Chicken, where users could type free text into a chat box to command a man dressed in a chicken suit. In a full circle moment that perfectly captures where we are today, we now type commands into chat boxes to tell AI what to do.