Skip to content

Tim Berners-Lee, the father of the web who gave away the technology for free, says that we are at an inflection point with data privacy and AI. But before he makes that point, he reminds us that we are the product:

Today, I look at my invention and I am forced to ask: is the web still free today? No, not all of it. We see a handful of large platforms harvesting users’ private data to share with commercial brokers or even repressive governments. We see ubiquitous algorithms that are addictive by design and damaging to our teenagers’ mental health. Trading personal data for use certainly does not fit with my vision for a free web.

On many platforms, we are no longer the customers, but instead have become the product. Our data, even if anonymised, is sold on to actors we never intended it to reach, who can then target us with content and advertising. This includes deliberately harmful content that leads to real-world violence, spreads misinformation, wreaks havoc on our psychological wellbeing and seeks to undermine social cohesion.

And about that fork in the road with AI:

In 2017, I wrote a thought experiment about an AI that works for you. I called it Charlie. Charlie works for you like your doctor or your lawyer, bound by law, regulation and codes of conduct. Why can’t the same frameworks be adopted for AI? We have learned from social media that power rests with the monopolies who control and harvest personal data. We can’t let the same thing happen with AI.

Subscribe for updates

Get design insights in your inbox. Sent weekly (or so).