Two podcast conversations with frontier-lab design leaders on what designing at an AI lab looks like day-to-day. I previously linked to Lenny Rachitsky’s interview with Jenny Wen, head of design for Claude, where she described a redistribution of designer hours: less mocking, more pairing with engineers, a sliver of direct implementation. The activities themselves still look like design.
Ian Silber, head of product design at OpenAI, on Michael Riddering’s Dive Club, describes work that doesn’t fit the same list:
Designers working on this are hopefully spending a lot less time in Figma or whatever tool you use to draw pixels, and more time really thinking about how you interact with this thing, and the fact that the model really is the core product.
Silber’s concrete example is onboarding. Instead of building a first-run tutorial, his team shapes what the model already knows about the person:
We have this super intelligent model that could probably do a much better job trying to understand what this person’s goals are […] We’re really stripping back a lot of what you might traditionally do and trying to say, “Well, actually […] let’s think about like how we should give this context to the model that this person is brand new and they might need some handholding.”
The traditional response adds UI around the problem. Silber’s team takes it out and gives the model enough context to meet the user where they are.
That kind of work needs its own scaffolding, and OpenAI is building it:
We have a whole system called the Dynamic User Interface Library, which allows us to design things that the model can then interpret.
Primitives the model composes at runtime, shaped by system prompts and context rather than drawn flow by flow. Wen is describing a redistribution of designer hours inside activities that still look recognizable. Silber is describing activities that don’t quite have names yet. And yes, that is still design.

