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8 posts tagged with “accessibility”

Michael Crowley and Hamed Aleaziz, reporting for The New York Times:

Secretary of State Marco Rubio waded into the surprisingly fraught politics of typefaces on Tuesday with an order halting the State Department’s official use of Calibri, reversing a 2023 Biden-era directive that Mr. Rubio called a “wasteful” sop to diversity.

While mostly framed as a matter of clarity and formality in presentation, Mr. Rubio’s directive to all diplomatic posts around the world blamed “radical” diversity, equity, inclusion and accessibility programs for what he said was a misguided and ineffective switch from the serif typeface Times New Roman to sans serif Calibri in official department paperwork.

It’s not every day that the word “typeface” shows up in a headline about politics in the news. So in Marco Rubio’s eyes, accessibility is lumped in with “diversity,” I suppose as part of DEIA.

I have never liked Calibri, which was designed by Lucas de Groot for Microsoft. There’s a certain group of humanist sans typefaces that don’t seem great to my eyes. I am more of a gothic or grotesque guy. Regardless, I think Calibri’s sin is less its design, but more its ubiquity. You just know that someone opened up Microsoft Word and used the default styling when you see Calibri. I felt the same about Arial when that was the Office default.

John Gruber managed to get the full text of the Rubio memo and says that the Times article paints the move in an unfair light:

Rubio’s memo wasn’t merely “mostly framed as a matter of clarity and formality in presentation”. That’s entirely what the memo is about. Serif typefaces like Times New Roman are more formal. It was the Biden administration and then-Secretary of State Antony Blinken who categorized the 2023 change to Calibri as driven by accessibility.

Rubio’s memo makes the argument — correctly — that aesthetics matter, and that the argument that Calibri was in any way more accessible than Times New Roman was bogus. Rubio’s memo does not lash out against accessibility as a concern or goal. He simply makes the argument that Blinken’s order mandating Calibri in the name of accessibility was an empty gesture. Purely performative, at the cost of aesthetics.

Designer and typographer Joe Stitzlein had this to say on LinkedIn:

The administration’s rhetoric is unnecessary, but as a designer I find it hard to defend Calibri as an elegant choice. And given our various debt crises, I don’t think switching fonts is a high priority for the American people. I also do not buy the accessibility arguments, these change depending on the evaluation methods.

Stitzlein is correct. It’s less the typeface choice and more other factors.

An NIH study from 2022 found no difference in readability between serif and sans serif typefaces, concluding:

The serif and sans serif characteristic inside the same font family does not affect usability on a website, as it was found that it has no impact on reading speed and user preference.

Instead, it’s letter spacing (aka tracking) that has been proven to help readers with dyslexia. In a paper from 2012 by Marco Zorzi, et. al., they say:

Extra-large letter spacing helps reading, because dyslexics are abnormally affected by crowding, a perceptual phenomenon with detrimental effects on letter recognition that is modulated by the spacing between letters. Extra-large letter spacing may help to break the vicious circle by rendering the reading material more easily accessible.

Back to Joe Stitzlein’s point: typographic research outcomes depend on what and how you measure. In Legibility: How and why typography affects ease of reading, Mary C. Dyson details how choices in studies like threshold vs. speed vs. comprehension, ecological validity, x‑height matching, spacing, and familiarity can flip results—illustrating why legibility/accessibility claims shift with methodology.

While Calibri may have just been excised from the State Department, Times New Roman ain’t great either. It’s common and lacks any personality or heft. It doesn’t look anymore official than Calibri. The selection of Times New Roman is simply a continuation of the Trump administration’s bad taste, especially in typography.

But at the end of the day, average Americans don’t care. The federal government should probably get back to solving the affordability crisis and stop shooting missles at unarmed people sailing in dingys in the ocean.

Close-up of a serious-looking middle-aged man in a suit, with blurred U.S. and other flags in the background.

Rubio Deletes Calibri as the State Department’s Official Typeface

(Gift link) Secretary of State Marco Rubio called the Biden-era move to the sans serif typeface “wasteful,” casting the return to Times New Roman as part of a push to stamp out diversity efforts.

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I think these guidelines from Vercel are great. It’s a one-pager and very clearly written for both humans and AI. It reminds me of the old school MailChimp brand voice guidelines and Apple’s Human Interface Guidelines which have become reference standards.

Web Interface Guidelines

Web Interface Guidelines

Guidelines for building great interfaces on the web. Covers interactions, animations, layout, content, forms, performance & design.

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America by Design, Again

President Trump signed an executive order creating America by Design, a national initiative to improve the usability and design of federal services, both digital and physical. The order establishes a National Design Studio inside the White House and appoints Airbnb co-founder and RISD graduate Joe Gebbia as the first Chief Design Officer. The studio’s mandate: cut duplicative design costs, standardize experiences to build trust, and raise the quality of government services. Gebbia said he aims to make the U.S. “the most beautiful, and usable, country in the digital world.”

Ironically, this follows the gutting of the US Digital Service, left like a caterpillar consumed from within by parasitic wasp larvae, when it was turned into DOGE. And as part of the cutting of thousands from the federal workforce, 18F, the pioneering digital services agency that started in 2014, was eliminated.

Ethan Marcotte, the designer who literally wrote the book on responsive design and worked at 18F, had some thoughts. He points out the announcement web page weighs in at over three megabytes. Very heavy for a government page and slow for those in the country unserved by broadband—about 26 million. On top of that, the page is full of typos and is an accessibility nightmare.

Figma is adding to its keyboard shortcuts to improve navigation and selection for power users and for keyboard-only users. It’s a win-win that improves accessibility and efficiency. Sarah Kelley, product marketer at Figma writes:

For millions, navigating digital tools with a keyboard isn’t just about preference for speed and ergonomics—it’s a fundamental need. …

We’re introducing a series of new features that remove barriers for keyboard-only designers across most Figma products. Users can now pan the canvas, insert objects, and make precise selections quickly and easily. And, with improved screen reader support, these actions are read aloud as users work, making it easier to stay oriented.

Nice work!

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Who Says Design Needs a Mouse?

Figma's new accessibility features bring better keyboard and screen reader support to all creators.

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Collection of iOS interface elements showcasing Liquid Glass design system including keyboards, menus, buttons, toggles, and dialogs with translucent materials on dark background.

Breaking Down Apple’s Liquid Glass: The Tech, The Hype, and The Reality

I kind of expected it: a lot more ink was spilled on Liquid Glass—particularly on social media. In case you don’t remember, Liquid Glass is the new UI for all of Apple’s platforms. It was announced Monday at WWDC 2025, their annual developers conference.

The criticism is primarily around legibility and accessibility. Secondary reasons include aesthetics and power usage to animate all the bubbles.

Surreal scene of a robotic chicken standing in the center of a dimly lit living room with retro furnishings, including leather couches and an old CRT television emitting a bright blue glow.

Chickens to Chatbots: Web Design’s Next Evolution

In the early 2000s to the mid-oughts, every designer I knew wanted to be featured on the FWA, a showcase for cutting-edge web design. While many of the earlier sites were Flash-based, it’s also where I discovered the first uses of parallax, Paper.js, and Three.js. Back then, websites were meant to be explored and their interfaces discovered.

Screenshot of The FWA website from 2009 displaying a dense grid of creative web design thumbnails.

A grid of winners from The FWA in 2009. Source: Rob Ford.

One of my favorite sites of that era was Burger King’s Subservient Chicken, where users could type free text into a chat box to command a man dressed in a chicken suit. In a full circle moment that perfectly captures where we are today, we now type commands into chat boxes to tell AI what to do.