Miquad Jaffer, a product leader at OpenAI shares his 4D method on how to build AI products that users want. In summary, it's…

  • Discover: Find and prioritize real user pain points and friction in daily workflows.
  • Design: Make AI features invisible and trustworthy, fitting naturally into users’ existing habits.
  • Develop: Build AI systematically, with robust evaluation and clear plans for failures or edge cases.
  • Deploy: Treat each first use like a product launch, ensuring instant value and building user trust quickly.
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OpenAI Product Leader: The 4D Method to Build AI Products That Users Actually Want

An OpenAI product leader's complete playbook to discover real user friction, design invisible AI, plan for failure cases, and go from "cool demo" to "daily habit"

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ai
product management
product design
ux design

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