Cold Arrival

It’s 11 degrees Fahrenheit as I step off the plane at Toronto Pearson International. I’ve been up for nearly 24 hours and am about to trek through the gates toward Canadian immigration. Getting here from 73-degree San Diego was a significant challenge. What would be a quick five-hour direct flight turned into a five-hour delay, then cancelation, and then a rebook onto a red-eye through SFO. And I can’t sleep on planes. On top of that, I’ve been recovering from the flu, so my head was still very congested, and the descents from two flights were excruciating.

After going for a short secondary screening for who knows what reason—the second Canada Border Services Agency officer didn’t know either—I make my way to the UP Express train and head towards downtown Toronto. Before reaching Union Station, the train stops at the Weston and Bloor stations, picking up scarfed, ear-muffed, and shivering commuters. I disembark at Union Station, find my way to the PATH, and headed towards the CN Tower. I’m staying at the Marriott attached to the Blue Jays stadium.

I recently came across Creative Selection: Inside Apple’s Design Process During the Golden Age of Steve Jobs by former software engineer Ken Kocienda. It was in one of my social media feeds, and since I’m interested in Apple, the creative process, and having been at Apple at that time, I was curious.

I began reading the book Saturday evening and finished it Tuesday morning. It was an easy read, as I was already familiar with many of the players mentioned and nearly all the technologies and concepts. But, I’d done something I hadn’t done in a long time—I devoured the book.

Ultimately this book gave more color and structure to what I’d already known, based on my time at Apple and my own interactions with him. Steve Jobs was the ultimate creative director who could inspire, choose, and direct work. 

Did you know that March 31 was World Backup Day? Yeah I didn’t either. But for shits and giggles, I decided to finish writing this post which I had started late last year. Hope you enjoy…

Anyone who works with any type of data files should have a comprehensive backup plan. Which pretty much means everyone who uses a computer. As a designer who’s been working professionally for over 20 years, having a good solution that works is incredibly important. Over the years I cobbled together something that works for me, but I wanted to codify it and share it, in case it might work for you.

The Crash

Infographics have exploded over the past few years. It’s a great way to visually and simply explain sometimes complex data to a general audience. My own personal brand of infographics is more on the data visualization side, and thankfully coincides with TrueCar, my employer. I believe that data should be presented in a beautiful and sophisticated way. It should be easy to grok and doesn’t have to be cutesy.

When the latest epic infographic™ project landed on my desk, I started where I always start—I looked at the data. What inspired me was seeing this color-scaled chart of the smartest day of the year to buy. Just by looking at the color I quickly understood the patterns: end of the month, December is the best month, and January 1 is the best day.

At TrueCar, data is our lifeblood and visualizing that data in a compelling way is important. Finding that compelling way takes time. We’ve produced a number of infographics recently. Some have been more involved than others, but all as a way to find our voice in telling a story through data.

Watching the premiere of Mad Men season six, I loved that Peggy Olson blasted her creative team for bringing her three variations on the same idea. These are words to remember.

Those are three different versions of the same idea.

If you can’t tell the difference between which part’s the idea and which part’s the execution of the idea, you’re of no use to me.

…Well I’m sorry to point it out, but you’re walking over the same ground. When you bring me something like this, it looks like cowardice.

With everyone sharing their sweet Steve moments, I have to share mine.

I was working at Apple in the motion graphics group within the Graphic Design department. I was assigned to work on the intro animation for the Mac OS X 10.3 Panther setup assistant. We went through the normal design process with our stakeholders (people in charge of “MacBuddy”) and got to an animation that was essentially swarms of dots that formed each of the different translations of “Welcome” on the screen. And then we showed this nearly-final animation to someone higher at the top—forgive me, I’ve forgotten who this was—and he killed it because the dots looked too much like sperm. OK, they kinda did. (Think about swirling points of light but with motion trails. We tried increasing the motion blur, but it was no use.)

It was back to the drawing board and I presented more ideas. Eventually, Steve got involved and started looking at the animations. Each week my boss would show Steve a new revision of it, and each time we got a little closer. Then on Round 14, the week my boss was on vacation, I had to go present it to Steve Jobs.

I’m really proud to announce that DesignScene for iPad has shipped today. From idea to release, it’s been about a year in the making. Here’s a little trailer I made in case you missed it:

I’ll be frank and say that this app was really made for me. Like many designers I spend a lot of my time going from website to website looking at stuff and reading up on trends. I eventually started using RSS feeds but even my feeds got unwieldy. I dreaded opening up Google Reader and seeing “1000+” unread items.

“1000+” should be a familiar number for Google Reader users. My RSS feeds have been neglected in past months. Emails from AdAge.com, Creativity-Online, and links from friends go unread and unclicked. I’ve just been running 100 miles per hour at work. This is not to slam my current employer (because I truly like working here), but more of an observation.

If we creatives are always so busy with projects, and never take the time to look up, take off our headphones and find inspiration, our work will suffer. Our work will stagnate. Our work will suck.

So this is a reminder to myself (and to other creatives) to take a bit of time each day to remain inspired. Surf the web. Watch TV. See a movie in a theater. Listen to new music. Read a magazine or a book. Go to a bookstore. Go to a museum. Go hiking.

There’s been a lot of chatter in recent weeks about how so-called “digital” agencies are or are not ready to be the lead for a campaign. But I think the question is a little off.

Instead the question should be “Why are clients splitting up campaign work based on tactic?”

Despite the maturing of digital agencies such as Razorfish (for whom I work), R/GA and AKQA, today’s clients are still sending digital work to digital agencies and traditional work to traditional agencies. And equally bad is having a third company plan and buy their media (sometimes there’s a traditional media agency and a digital one). Why is this bad?