OK, so there’s workslop, but there’s also general AI slop. With OpenAI’s recent launch of the Sora app, there going to be more and more AI-generated image and video content making the rounds. I do believe that there’s a place for using AI to generate imagery. It can be done well (see Christian Haas’s “AI Jobs”). Or not.

Casey Newton, writing in his Platformer newsletter:

In Sora we find the entire debate over AI-generated media in miniature. On one hand, the content now widely derided as “slop” continually receives brickbats on social media, in blog posts and in YouTube comments. And on the other, some AI-generated material is generating millions of views — presumably not all from people who are hate-watching it.

As the content on the internet is increasingly AI-generated, platforms will need to balance how much of it they let in, lest the overall quality drops.

As Sarah Perez noted at TechCrunch, Pinterest has come under fire from its user base all year for a perceived decline in quality of the service as the percentage of slop there increases. Many people use the service to find real objects they can buy and use; the more that those objects are replaced with AI fantasies, the worse Pinterest becomes for them.

Like most platforms, Pinterest sees little value in banning slop altogether. After all, some people enjoy looking at fantastical AI creations. At the same time, its success depends in some part on creators believing that there is value in populating the site with authentic photos and videos. The more that Pinterest’s various surfaces are dominated by slop, the less motivated traditional creators may be to post there.

Definitely use AI at work if you can. You’d be guilty of professional negligence if you don’t. But, you must not blindly take output from ChatGPT, Claude, or Gemini and use it as-is. You have to check it, verify that it’s free from hallucinations, and applicable to the task at hand. Otherwise, you’ll generate “workslop.”

Kate Niederhoffer, Gabriella Rosen Kellerman, et. al., in Harvard Business Review, report on a study by Stanford Social Media Lab and BetterUp Labs. They write, “Employees are using AI tools to create low-effort, passable looking work that ends up creating more work for their coworkers.”

Here’s how this happens. As AI tools become more accessible, workers are increasingly able to quickly produce polished output: well-formatted slides, long, structured reports, seemingly articulate summaries of academic papers by non-experts, and usable code. But while some employees are using this ability to polish good work, others use it to create content that is actually unhelpful, incomplete, or missing crucial context about the project at hand. The insidious effect of workslop is that it shifts the burden of the work downstream, requiring the receiver to interpret, correct, or redo the work. In other words, it transfers the effort from creator to receiver.

Don’t be like this. Use it to do better work, not to turn in mediocre work.

Workslop may feel effortless to create but exacts a toll on the organization. What a sender perceives as a loophole becomes a hole the recipient needs to dig out of. Leaders will do best to model thoughtful AI use that has purpose and intention. Set clear guardrails for your teams around norms and acceptable use. Frame AI as a collaborative tool, not a shortcut. Embody a pilot mindset, with high agency and optimism, using AI to accelerate specific outcomes with specific usage. And uphold the same standards of excellence for work done by bionic human-AI duos as by humans alone.

The web is a magical place. It started out as a way to link documents like research papers across the internet, but has evolved into the representation of the internet and the place where we get information and get things done. Writer Will Leitch on Medium:

It is difficult to describe, to a younger person or, really, anyone who wasn’t there, what the emergence of the Internet — this thing that had not been there your entire life, that you had no idea existed, that was suddenly just everywhere — meant to someone who wanted to write. When I graduated college in 1997, the expectation for me, and most wanna-be writers, was that we had two options: Start on the bottom rung of a print publication and toil away for years, hoping that enough people with jobs above you would retire or die in time for you to get a real byline by the time you were 40, or write a brilliant novel or memoir that turned you into Dave Eggers or Elizabeth Wurtzel. That was pretty much it! Then, suddenly, from the sky, there was this place where you could:

• Write whatever you wanted.
• Write as long as you wanted.
• Have your work available to read by anyone, anywhere on the entire freaking planet.

This was — and still is — magical.

The core argument of what Leitch write is that while the business and traffic models that fueled web publishing are collapsing—due to changing priorities of platforms like Google and the dominance of video on social media (i.e., TikTok and Reels), the essential, original magic of publishing on the web isn’t dead.

But that does not mean that Web publishing — that writing on the Internet, the pure pleasure of putting something out in the world and having it be yours, of discovering other people who are doing the same thing — itself is somehow dead, or any less magical than it was in the first place. Because it is magical. It still is. It always was.

Ian Dean, writing for Creative Bloq, revisits the impact the original TRON movie had on visual effects and the design industry. The film was not nominated for an Oscar for visual effects as the Academy’s members claimed that “using computers was ‘cheating.’” Little did they know it was only the beginning of a revolution.

More than four decades later, TRON still feels like a moment the film industry stopped and changed direction, just as it had done years earlier when Oz was colourised and Mary Poppins danced with animated animals.

Dean asks, now what about AI-powered visual effects? Runway and Sora are only the beginning.

In the scenario “AI 2027,” the authors argue that by October 2027—exactly two years from now—we will be at an inflection point. Race to build the superintelligence, or slow down the pace to fix misalignment issues first.

In a piece by Derek Thompson in The Argument, he takes a different predicted AI doomsday date—18 months—and argues:

The problem of the next 18 months isn’t AI disemploying all workers, or students losing competition after competition to nonhuman agents. The problem is whether we will degrade our own capabilities in the presence of new machines. We are so fixated on how technology will outskill us that we miss the many ways that we can deskill ourselves.

Degrading our own capabilities includes writing:

The demise of writing matters because writing is not a second thing that happens after thinking. The act of writing is an act of thinking. This is as true for professionals as it is for students. In “Writing is thinking,” an editorial in Nature, the authors argued that “outsourcing the entire writing process to LLMs” deprives scientists of the important work of understanding what they’ve discovered and why it matters.

…

The decline of writing and reading matters because writing and reading are the twin pillars of deep thinking, according to Cal Newport, a computer science professor and the author of several bestselling books, including Deep Work. The modern economy prizes the sort of symbolic logic and systems thinking for which deep reading and writing are the best practice.

More depressing trends to add to the list.

Is the AI bubble about to burst? Apparently, AI prompt-to-code tools like Lovable and v0 have peaked and are on their way down.

Alistair Barr writing for Business Insider:

The drop-off raises tough questions for startups that flaunted exponential annual recurring revenue growth just months ago. Analysts wrote that much of that revenue comes from month-to-month subscribers who may churn as quickly as they signed up, putting the durability of those flashy numbers in doubt.

Barr interviewed Eric Simons, CEO of Bolt who said:

“This is the problem across all these companies right now. The churn rate for everyone is really high,” Simons said. “You have to build a retentive business.”

In an announcement to users this morning, Visual Electric said they were being acquired by Perplexity—or more accurately, the team that makes Visual Electric will be hired by Perplexity. The service will shut down in the next 90 days.

Today we’re sharing the next step in Visual Electric’s journey: we’ve been acquired by Perplexity. This is a milestone that marks both an exciting opportunity for our team and some big changes for our product.

Over the next 90 days we’ll be sunsetting Visual Electric, and our team will be forming a new Agent Experiences group at Perplexity.

While we’ve seen acquihires and shutdowns in either the AI infrastructure space (e.g., Scale AI) or coding space (e.g., Windsurf), I don’t believe we’ve seen one in the image or video gen AI space have an exit event like this yet. Obviously, The Browser Company announced their acquisition by Atlassian last month.

I believe building gen AI tools at this moment is incredibly competitive. I think it takes an even stronger stomached entrepreneur than in the pre-ChatGPT moment. So kudos for the folks at Visual Electric for having a good outcome and getting to continue to do their work at Perplexity. But I do think this is not the last that we’ll see consolidation in this space.

Tim Berners-Lee, the father of the web who gave away the technology for free, says that we are at an inflection point with data privacy and AI. But before he makes that point, he reminds us that we are the product:

Today, I look at my invention and I am forced to ask: is the web still free today? No, not all of it. We see a handful of large platforms harvesting users’ private data to share with commercial brokers or even repressive governments. We see ubiquitous algorithms that are addictive by design and damaging to our teenagers’ mental health. Trading personal data for use certainly does not fit with my vision for a free web.

On many platforms, we are no longer the customers, but instead have become the product. Our data, even if anonymised, is sold on to actors we never intended it to reach, who can then target us with content and advertising. This includes deliberately harmful content that leads to real-world violence, spreads misinformation, wreaks havoc on our psychological wellbeing and seeks to undermine social cohesion.

And about that fork in the road with AI:

In 2017, I wrote a thought experiment about an AI that works for you. I called it Charlie. Charlie works for you like your doctor or your lawyer, bound by law, regulation and codes of conduct. Why can’t the same frameworks be adopted for AI? We have learned from social media that power rests with the monopolies who control and harvest personal data. We can’t let the same thing happen with AI.

In my most recent post, I called out our design profession, for our part in developing these addictive products. Jeffrey Inscho, brings it back up to the tech industry at large and observes they’re actually publishers:

The executives at these companies will tell you they’re neutral platforms, that they don’t choose what content gets seen. This is a lie. Every algorithmic recommendation is an editorial decision. When YouTube’s algorithm suggests increasingly extreme political content to keep someone watching, that’s editorial. When Facebook’s algorithm amplifies posts that generate angry reactions, that’s editorial. When Twitter’s trending algorithms surface conspiracy theories, that’s editorial.

They are publishers. They have always been publishers. They just don’t want the responsibility that comes with being publishers.

His point is that if these social media platforms are sorting and promoting posts, it’s an editorial approach and they should be treated like newspapers. “It’s like a newspaper publisher claiming they’re not responsible for what appears on their front page because they didn’t write the articles themselves.”

The answer, Inscho argues, is regulation of the algorithms.

I’m happy that the conversation around the design talent crisis continues. Carly Ayres, writing for It’s Nice That picks up the torch and speaks to designers and educators about this topic. What struck me—and I think what adds to the dialogue—is the notion of the belief gap. Ayres spoke with Naheel Jawaid, founder of Silicon Valley School of Design, about it:

“A big part of what I do is just being a coach, helping someone see their potential when they don’t see it yet,” Naheel says. “I’ve had people tell me later that a single conversation changed how they saw themselves.”

In the past, belief capital came from senior designers taking juniors under their wing. Today, those same seniors are managing instability of their own. “It’s a bit of a ‘dog eat dog world’-type vibe,” Naheel says. “It’s really hard to get mentorship right now.”

The whole piece is great. Tighter than my sprawling three-parter. I do think there’s a piece missing though. While Ayres highlights the issue and offers suggestions from designer leaders, businesses need to step up and do something about the issue—i.e., hire more juniors. Us recognizing it is the first step.

Josh Miller, CEO, and Hursh Agrawal, CTO, of The Browser Company:

Today, The Browser Company of New York is entering into an agreement to be acquired by Atlassian in an all-cash transaction. We will operate independently, with Dia as our focus. Our objective is to bring Dia to the masses.

Super interesting acquisition here. There is zero overlap as far as I can tell. Atlassian’s move is out of left-field. Dia’s early users were college students. The Browser Company more recently opened it up to former Arc users. Is this bet for Atlassian—the company that makes tech-company-focused products like Jira and Confluence—around the future of work and collaboration? Is this their first move against Salesforce? 🤔

Simon Sherwood, writing in The Register:

Amazon Web Services CEO Matt Garman has suggested firing junior workers because AI can do their jobs is “the dumbest thing I’ve ever heard.”

Garman made that remark in conversation with AI investor Matthew Berman, during which he talked up AWS’s Kiro AI-assisted coding tool and said he’s encountered business leaders who think AI tools “can replace all of our junior people in our company.”

That notion led to the “dumbest thing I’ve ever heard” quote, followed by a justification that junior staff are “probably the least expensive employees you have” and also the most engaged with AI tools.

“How’s that going to work when ten years in the future you have no one that has learned anything,” he asked. “My view is you absolutely want to keep hiring kids out of college and teaching them the right ways to go build software and decompose problems and think about it, just as much as you ever have.”

Yup. I agree.

Jessica Davies reports that new publisher data suggests that some sites are getting 25% less traffic from Google than the previous year.

Writing in Digiday:

Organic search referral traffic from Google is declining broadly, with the majority of DCN member sites — spanning both news and entertainment — experiencing traffic losses from Google search between 1% and 25%. Twelve of the respondent companies were news brands, and seven were non-news.

Jason Kint, CEO of DCN, says that this is a “direct consequence of Google AI Overviews.”

I wrote previously about the changing economics of the web here, here, and here.

And related, Eric Mersch writes in a LinkedIn post that Monday.com’s stock fell 23% because co-CEO Roy Mann said, “We are seeing some softness in the market due to Google algorithm,” during their Q2 earnings call and the analysts just kept hammering him and the CFO about how the algo changes might affect customer acquisition.

Analysts continued to press the issue, which caught company management completely off guard. Matthew Bullock from Bank of America Merrill Lynch asked frankly, “And then help us understand, why call this out now? How did the influence of Google SEO disruption change this quarter versus 1Q, for example?” The CEO could only respond, “So look, I think like we said, we optimize in real-time. We just budget daily,” implying that they were not aware of the problem until they saw Q2 results.

This is the first public sign that the shift from Google to AI-powered searches is having an impact.

I enjoyed this interview with Notion’s CEO, Ivan Zhao over at the Decoder podcast, with substitute host, Casey Newton. What I didn’t quite get when I first used Notion was the “LEGO” aspect of it. Their vision is to build business software that is highly malleable and configurable to do all sorts of things. Here’s Zhao:

Well, because it didn’t quite exist with software. If you think about the last 15 years of [software-as-a-service], it’s largely people building vertical point solutions. For each buyer, for each point, that solution sort of makes sense. The way we describe it is that it’s like a hard plastic solution for your problem, but once you have 20 different hard plastic solutions, they sort of don’t fit well together. You cannot tinker with them. As an end user, you have to jump between half a dozen of them each day.

That’s not quite right, and we’re also inspired by the early computing pioneers who in the ‘60s and ‘70s thought that computing should be more LEGO-like rather than like hard plastic. That’s what got me started working on Notion a long time ago, when I was reading a computer science paper back in college.

From a user experience POV, Notion is both simple and exceedingly complicated. Taking notes is easy. Building the system for a workflow, not so much.

In the second half, Newton (gently) presses Zhao on the impact of AI on the workforce and how productivity software like Notion could replace headcount.

Newton: Do you think that AI and Notion will get to a point where executives will hire fewer people, because Notion will do it for them? Or are you more focused on just helping people do their existing jobs?

Zhao: We’re actually putting out a campaign about this, in the coming weeks or months. We want to push out a more amplifying, positive message about what Notion can do for you. So, imagine the billboard we’re putting out. It’s you in the center. Then, with a tool like Notion or other AI tools, you can have AI teammates. Imagine that you and I start a company. We’re two co-founders, we sign up for Notion, and all of a sudden, we’re supplemented by other AI teammates, some taking notes for us, some triaging, some doing research while we’re sleeping.

Zhao dodges the “hire fewer people” part of the question and instead, answers with “amplifying” people or making them more productive.

Yesterday, OpenAI launched GPT-5, their latest and greatest model that replaces the confusing assortment of GPT-4o, o3, o4-mini, etc. with just two options: GPT-5 and GPT-5 pro. The reasoning is built in and the new model is smart enough to know what to think harder, or when a quick answer suffices.

Simon Willison deep dives into GPT-5, exploring its mix of speed and deep reasoning, massive context limits, and competitive pricing. He sees it as a steady, reliable default for everyday work rather than a radical leap forward:

I’ve mainly explored full GPT-5. My verdict: it’s just good at stuff. It doesn’t feel like a dramatic leap ahead from other LLMs but it exudes competence—it rarely messes up, and frequently impresses me. I’ve found it to be a very sensible default for everything that I want to do. At no point have I found myself wanting to re-run a prompt against a different model to try and get a better result.

It’s a long technical read but interesting nonetheless.

Jay Hoffman, writing in his excellent The History of the Web website, reflects on Kevin Kelly’s 2005 Wired piece that celebrated the explosive growth of blogging—50 million blogs, one created every two seconds—and predicted a future powered by open participation and user-created content. Kelly was right about the power of audiences becoming creators, but he missed the crucial detail: 2005 would mark the peak of that open web participation before everyone moved into centralized platforms.

There are still a lot of blogs, 600 million by some accounts. But they have been supplanted over the years by social media networks. Commerce on the web has consolidated among fewer and fewer sites. Open source continues to be a major backbone to web technologies, but it is underfunded and powered almost entirely by the generosity of its contributors. Open API’s barely exist. Forums and comment sections are finding it harder and harder to beat back the spam. Users still participate in the web each and every day, but it increasingly feels like they do so in spite of the largest web platforms and sites, not because of them.

My blog—this website—is a direct response to the consolidation. This site and its content are owned and operated by me and not stuck behind a login or paywall to be monetized by Meta, Medium, Substack, or Elon Musk. That is the open web.

Hoffman goes on to say, “The web was created for participation, by its nature and by its design. It can’t be bottled up long.” He concludes with:

Independent journalists who create unique and authentic connections with their readers are now possible. Open social protocols that experts truly struggle to understand, is being powered by a community that talks to each other.

The web is just people. Lots of people, connected across global networks. In 2005, it was the audience that made the web. In 2025, it will be the audience again.

For the past year, CPG behemoth Unilever has been “working with marketing services group Brandtech to build up its Beauty AI Studio: a bespoke, in-house system inside its beauty and wellbeing business. Now in place across 18 different markets (the U.S. and U.K. among them), the studio is being used to make assets for paid social, programmatic display inventory and e-commerce usage across brands including Dove Intensive Repair, TRESemme Lamellar Shine and Vaseline Gluta Hya.”

Sam Bradley, writing in Digiday:

The system relies on Pencil Pro, a generative AI application developed by Brandtech Group. The tool draws on several large language models (LLMs), as well as API access to Meta and TikTok for effectiveness measurement. It’s already used by hearing-care brand Amplifon to rapidly produce text and image assets for digital ad channels.

In Unilever’s process, marketers use prompts and their own insights about target audiences to generate images and video based on 3D renders of each product, a practice sometimes referred to as “digital twinning.” Each brand in a given market is assigned a “BrandDNAi” — an AI tool that can retrieve information about brand guidelines and relevant regulations and that provides further limitations to the generative process.

So far, they haven’t used this system to generate AI humans. Yet.

In many ways, this excellent article by Kaustubh Saini for Final Round AI’s blog is a cousin to my essay on the design talent crisis. But it’s about what happens when people “become” developers and only know vibe coding.

The appeal is obvious, especially for newcomers facing a brutal job market. Why spend years learning complex programming languages when you can just describe what you want in plain English? The promise sounds amazing: no technical knowledge required, just explain your vision and watch the AI build it.

In other words, these folks don’t understand the code and, well, bad things can happen.

The most documented failure involves an indie developer who built a SaaS product entirely through vibe coding. Initially celebrating on social media that his “saas was built with Cursor, zero hand written code,” the story quickly turned dark.

Within weeks, disaster struck. The developer reported that “random things are happening, maxed out usage on api keys, people bypassing the subscription, creating random shit on db.” Being non-technical, he couldn’t debug the security breaches or understand what was going wrong. The application was eventually shut down permanently after he admitted “Cursor keeps breaking other parts of the code.”

This failure illustrates the core problem with vibe coding: it produces developers who can generate code but can’t understand, debug, or maintain it. When AI-generated code breaks, these developers are helpless.

I don’t foresee something this disastrous with design. I mean, a newbie designer wielding an AI-enabled Canva or Figma can’t tank a business alone because the client will have eyes on it and won’t let through something that doesn’t work. It could be a design atrocity, but it’ll likely be fine.

This *can *happen to a designer using vibe coding tools, however. Full disclosure: I’m one of them. This site is partially vibe-coded. My Severance fan project is entirely vibe-coded.

But back to the idea of a talent crisis. In the developer world, it’s already happening:

The fundamental problem is that vibe coding creates what experts call “pseudo-developers.” These are people who can generate code but can’t understand, debug, or maintain it. When AI-generated code breaks, these developers are helpless.

In other words, they don’t have the skills necessary to be developers because they can’t do the basics. They can’t debug, don’t understand architecture, have no code review skills, and basically have no fundamental knowledge of what it means to be a programmer. “They miss the foundation that allows developers to adapt to new technologies, understand trade-offs, and make architectural decisions.”

Again, assuming our junior designers have the requisite fundamental design skills, not having spent time developing their craft and strategic skills through experience will be detrimental to them and any org that hires them.

Sonos announced yesterday that interim CEO Tom Conrad was made permanent. From their press release:

Sonos has achieved notable progress under Mr. Conrad’s leadership as Interim CEO. This includes setting a new standard for the quality of Sonos’ software and product experience, clearing the path for a robust new product pipeline, and launching innovative new software enhancements to flagship products Sonos Ace and Arc Ultra.

Conrad surely navigated this landmine well after the disastrous app redesign that wiped almost $500 million from the company’s market value and cost CEO Patrick Spence his job. My sincere hope is that Conrad continues to rebuild Sonos’s reputation by continuing to improve their products.

From UX Magazine:

Copilots helped enterprises dip their toes into AI. But orchestration platforms and tools are where the real transformation begins — systems that can understand intent, break it down, distribute it, and deliver results with minimal hand-holding.

Think of orchestration as how “meta-agents” are conducting other agents.

The first iteration of AI in SaaS was copilots. They were like helpful interns eagerly awaiting your next command. Orchestration platforms are more like project managers. They break down big goals into smaller tasks, assign them to the right AI agents, and keep everything coordinated. This shift is changing how companies design software and user experiences, making things more seamless and less reliant on constant human input.

For designers and product teams, it means thinking about workflows that cross multiple tools, making sure users can trust and control what the AI is doing, and starting small with automation before scaling up.

In case you missed it, there’s been a major shift in the AI tool landscape.

On Friday, OpenAI’s $3 billion offer to acquire AI coding tool Windsurf expired. Windsurf is the Pepsi to Cursor’s Coke. They’re both IDEs, the programming desktop application that software developers use to code. Think of them as supercharged text editors but with AI built in.

On Friday evening, Google announced that it had hired Windsurf’s CEO Varun Mohan, co-founder Douglas Chen, and several key researchers for $2.4 billion.

On Monday, Cognition, the company behind Devin, the self-described “AI engineer” announced that it had acquired Windsurf for an undisclosed sum, but noting that its remaining 250 employees will “participate financially in this deal.”

Why does this matter to designers?

The AI tools market is changing very rapidly. With AI helping to write these applications, their numbers and features are always increasing—or in this case, maybe consolidating. Choose wisely before investing too deeply into one particular tool. The one piece of advice I would give here is to avoid lock-in. Don’t get tied to a vendor. Ensure that your tool of choice can export your work—the code.

Jason Lemkin has more on the business side of things and how it affects VC-backed startups.

This post has been swimming in my head since I read it. Elena Verna, who joined Lovable just over a month ago to lead marketing and growth, writing in her newsletter, observes that everyone at the company is an AI-native employee. “An AI-native employee isn’t someone who ‘uses AI.’ It’s someone who defaults to AI,” she says.

On how they ship product:

Here, when someone wants to build something (anything) - from internal tools, to marketing pages, to writing production code - they turn to AI and… build it. That’s it.

No headcount asks. No project briefs. No handoffs. Just action.

At Lovable, we’re mostly building with… Lovable. Our Shipped site is built on Lovable. I’m wrapping hackathon sponsorship intake form in Lovable as we speak. Internal tools like credit giveaways and influencer management? Also Lovable (soon to be shared in our community projects so ya’ll can remix them too). On top of that, engineering is using AI extensively to ship code fast (we don’t even really have Product Managers, so our engineers act as them).

I’ve been hearing about more and more companies operating this way. Crazy time to be alive.

More on this topic in a future long-form post.