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Jason Spielman put up a case study on his site for his work on Google’s NotebookLM:

The mental model of NotebookLM was built around the creation journey: starting with inputs, moving through conversation, and ending with outputs. Users bring in their sources (documents, notes, references), then interact with them through chat by asking questions, clarifying, and synthesizing before transforming those insights into structured outputs like notes, study guides, and Audio Overviews.

And yes, he includes a sketch he did on the back of a napkin.

I’ve always wondered about the UX of NotebookLM. It’s not typical and, if I’m being honest, not exactly super intuitive. But after a while, it does make sense. Maybe I’m the outlier though, because Spielman’s grandmother found it easy. In an interview last year on Sequoia Capital’s Training Data, he recalls:

I actually do think part of the explosion of audio overviews was the fact it was a simple one click experience. I was on the phone with my grandma trying to explain her how to use it and it actually didn’t take any explanation. I’m like, “Drop in a source.” And she’s like, “Oh! I see. I click this button to generate it.” And I think that the ease of creation is really actually what catalyzed so much explosion. So I think when we think about adding these knobs [for customization] I think we want to do it in a way that’s very intentional.

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Designing NotebookLM

Designer, builder, and visual storyteller. Now building Huxe. Previously led design on NotebookLM and contributed to Google AI projects like Gemini and Search. Also shoot photo/video for brands like Coachella, GoPro, and Rivian.

jasonspielman.com iconjasonspielman.com

Chatboxes have become the uber box for all things AI. The criticism of this blank box has been the cold start issue. New users don’t know what to type. Designers shipping these product mostly got around this problem by offering suggested prompts to teach users about the possibilities.

The issue on the other end is that expert users end up creating their own library of prompts to copy and paste into the chatbox for repetitive tasks.

Sharang Sharma writing in UX Collective illustrates how these UIs can be smarter by being predictive of intent:

Contrary, Predictive UX points to an alternate approach. Instead of waiting for users to articulate every step, systems can anticipate intent based on behavior or common patterns as the user types. Apple Reminders suggests likely tasks as you type. Grammarly predicts errors and offers corrections inline. Gmail’s Smart Compose even predicts full phrases, reducing the friction of drafting entirely.

Sharma says that the goal of predictive UX is to “reduce time-to-value and reframe AI as an adaptive partner that anticipates user’s intent as you type.”

Imagine a little widget that appears within the chatbox as you type. Kind of a cool idea.

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How can AI UI capture intent?

Exploring contextual prompt patterns that capture user intent as it is typed

uxdesign.cc iconuxdesign.cc

Ah, this brings back memories! I spent so much time in MacPaint working with these patterns when I was young. Paul Smith faithfully recreates them:

I was working on something and thought it would be fun to use one of the classic Mac black-and-white patterns in the project. I’m talking about the original 8×8-pixel ones that were in the original Control Panel for setting the desktop background and in MacPaint as fill patterns.

I figured there’d must be clean, pixel-perfect GIFs or PNGs of them somewhere on the web. And perhaps there are, but after poking around a bit, I ran out of energy for that, but by then had a head of steam for extracting the patterns en masse from the original source, somehow. Then I could produce whatever format I needed for them.

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Classic 8×8-pixel B&W Mac patterns

TL;DR: I made a website for the original classic Mac patterns I was working on something and thought it would be fun to use one of the classic Mac black-and-white patterns in the project. I'm talking about the original 8×8-pixel ones that were in the...

pauladamsmith.com iconpauladamsmith.com

Thinking about this morning’s link about web forms, if you abstract why it’s so powerful, you get to the point of human-computer interaction: the computer should do what the user intends, not the buttons they push.

Matt Webb reminds us about the DWIM, or Do What I Mean philosophy in computing that was coined by Warren Teitelman in 1966. Webb quotes computer scientist Larry Masinter:

DWIM is an embodiment of the idea that the user is interacting with an agent who attempts to interpret the user’s request from contextual information. Since we want the user to feel that he is conversing with the system, he should not be stopped and forced to correct himself or give additional information in situations where the correction or information is obvious.

Webb goes on to say:

Squint and you can see ChatGPT as a DWIM UI: it never, never, never says “syntax error.”

Now, arguably it should come back and ask for clarifications more often, and in particular DWIM (and AI) interfaces are more successful the more they have access to the user’s context (current situation, history, environment, etc).

But it’s a starting point. The algo is: design for capturing intent and then DWIM; iterate until that works. AI unlocks that.

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The destination for AI interfaces is Do What I Mean

Posted on Friday 29 Aug 2025. 840 words, 10 links. By Matt Webb.

interconnected.org iconinterconnected.org

Forms is one of the fundamental things we make users do in software. Whether it’s the login screen, billing address form, or a mortgage application, forms are the main method for getting data from users and into computer-accessible databases. The human is deciding what piece of information to put into which column in the database. With AI, form filling should be much simpler.

Luke Wroblewski makes the argument:

With Web forms, the burden is on people to adapt to databases. Today’s AI models, however, can flip this requirement. That is, they allow people to provide information in whatever form they like and use AI do the work necessary to put that information into the right structure for a database.

How can it work?

With AgentDB connected to an AI model (via an MCP server), a person can simply say “add this” and provide an image, PDF, audio, video, you name it. The model will use AgentDB’s template to decide what information to extract from this unstructured input and how to format it for the database. In the case where something is missing or incomplete, the model can ask for clarification or use tools (like search) to find possible answers.

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Unstructured Input in AI Apps Instead of Web Forms

Web forms exist to put information from people into databases. The input fields and formatting rules in online forms are there to make sure the information fits...

lukew.com iconlukew.com

I believe purity tests of any sort are problematic. And it’s much too easy to throw around the “This is AI slop!” claim. AI was used in the main title sequence for the Marvel TV show Secret Invasion. But it was on purpose and aligned with the show’s themes of shapeshifters.

Anyway, Daniel John, writing in the Creative Bloq:

[Lady] Gaga just dropped the music video for The Dead Dance, a song debuted in Season 2 of Netflix’s Wednesday. Directed by Tim Burton, it’s a suitably nightmarish black-and-white cacophony of monsters and dolls. But some are already claiming that parts of it were made using AI.

John shows a tweet from @graveyardquy as an example:

i didn’t think we’d ever be in a timeline where a tim burton x lady gaga collab would turn out to be AI slop… but here we are

We need to separate quality critiques from tool usage. If it looks good and is appropriate, I’m fine with CG, AI, and whatever comes next that helps tell the story. Same goes for what we do as designers, ’natch.

Gaga’s song is great. It’s a bop, as the kids say, with a neat music video to boot.

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The Lady Gaga backlash proves AI paranoia has gone too far

Just because it looks odd, doesn't mean it's AI.

creativebloq.com iconcreativebloq.com

Brad Frost, of atomic design fame, wrote a history of themeable UIs as part of a deep dive into design tokens. He writes, “Design tokens may be the latest incarnation, but software creators have been creating themeable user interfaces for quite a long time!”

About Mario and Luigi from Super Mario Bros.:

It’s wild that two of the most iconic characters in the history of pop culture — red-clad Mario and green-clad Luigi — are themeable UI elements born from pragmatic ingenuity to overcome technological challenges. Freaking amazing.

The History of Themeable User Interfaces

The History of Themeable User Interfaces

A full-ish history of user interfaces that can be themed to meet the opportunities and constraints of the time

bradfrost.com iconbradfrost.com

Here’s a fun visual essay about a artist Yufeng Zhao’s piece “Alt Text in NYC.” It’s a essentially a visual search engine that searches all the text (words) on the streets of New York City. The dataset comprises of over eight million photos from Google Street View! Matt Daniels, writing for The Pudding:

The result is a search engine of much of what’s written in NYC’s streets. It’s limited to what a Google Street View car can capture, so it excludes text in areas such as alleyways and parks, or any writing too small to be read by a moving vehicle.

The scale of the data is immense: over 8 million Google Street View images (from the past 18 years) and 138 million identified snippets of text.

Just over halfway down the article, there is a list of the top 1,000 words in the data. Most are expected words from traffic signs like “stop.” But number twenty-five is “Fedders,” the logo of an air-conditioner brand popular in the 1950s to the 1990s. They’re all over the exteriors of the city’s buildings.

Best viewed on your computer, IMHO.

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NYC’s Urban Textscape

Analyzing All of the Words Found on NYC Streets

pudding.cool iconpudding.cool

Josh Miller, CEO, and Hursh Agrawal, CTO, of The Browser Company:

Today, The Browser Company of New York is entering into an agreement to be acquired by Atlassian in an all-cash transaction. We will operate independently, with Dia as our focus. Our objective is to bring Dia to the masses.

Super interesting acquisition here. There is zero overlap as far as I can tell. Atlassian’s move is out of left-field. Dia’s early users were college students. The Browser Company more recently opened it up to former Arc users. Is this bet for Atlassian—the company that makes tech-company-focused products like Jira and Confluence—around the future of work and collaboration? Is this their first move against Salesforce? 🤔

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Your Tuesday in 2030

Or why The Browser Company is being acquired to bring Dia to the masses.

open.substack.com iconopen.substack.com

DOC is a publication from Fabricio Teixeira and Caio Braga that I’ve linked to before. Their latest reflection is on interfaces.

A good user interface is a good conversation.

Interfaces thrive on clarity, responsiveness, and mutual understanding. In a productive dialogue, each party clearly articulates their intentions and receives timely, understandable responses. Just as a good conversationalist anticipates the next question or need, a good interface guides you smoothly through your task. At their core, interfaces translate intent into action. They’re a bridge between what’s in your head and what the product can do.

Reflection is the best word I’ve found to describe these pieces. They’re hype-free, urging us to take a step back, and—at least for me—a reminder about our why.

In the end, interfaces are also a space for self-expression.

The ideal of “no interface” promises ultimate efficiency and direct access—but what do we lose in that pursuit? Perhaps the interface is not just a barrier to be minimized, but a space for human expression. It’s a canvas; a place to imbue a product with personality, visual expression, and a unique form of art.

When we strip that away, or make everything look the same, we lose something important. We trade the unique and the delightful for the purely functional. We sacrifice a vital part of what makes technology human: the thoughtful, and sometimes imperfect, ways we present ourselves to the world.

A pixelated hand

DOC • Interface

On connection, multi-modality, and self-expression.

doc.cc icondoc.cc

Hard to believe that the Domino’s Pizza tracker debuted in 2008. The moment was ripe for them—about a year after the debut of the iPhone. Mobile e-commerce was in its early days.

Alex Mayyasi for The Hustle:

…the tracker’s creation was spurred by the insight that online orders were more profitable – and made customers more satisfied – than phone or in-person orders. The company’s push to increase digital sales from 20% to 50% of its business led to new ways to order (via a tweet, for example) and then a new way for customers to track their order.

Mayyasi weaves together a tale of business transparency, UI, and content design, tracing—or tracking?—the tracker’s impact on business since then. “The pizza tracker is essentially a progress bar.” But progress bars do so much for the user experience, most of which is setting proper expectations.

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How the Domino’s pizza tracker conquered the business world

One cheesy progress update at a time.

thehustle.co iconthehustle.co

Here’s a fun project from Étienne Fortier-Dubois. It is both a timeline of tech innovations throughout history and a family tree. For example, the invention of the wheel led to chariots, or the ancestors of the bulletin board system were the home computer and the modem. From the about page:

The historical tech tree is a project by Étienne Fortier-Dubois to visualize the entire history of technologies, inventions, and (some) discoveries, from prehistory to today. Unlike other visualizations of the sort, the tree emphasizes the connections between technologies: prerequisites, improvements, inspirations, and so on.

These connections allow viewers to understand how technologies came about, at least to some degree, thus revealing the entire history in more detail than a simple timeline, and with more breadth than most historical narratives. The goal is not to predict future technology, except in the weak sense that knowing history can help form a better model of the world. Rather, the point of the tree is to create an easy way to explore the history of technology, discover unexpected patterns and connections, and generally make the complexity of modern tech feel less daunting.

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Historical Tech Tree

Interactive visualization of technological history

historicaltechtree.com iconhistoricaltechtree.com

I have always wanted to read 6,200 words about color! Sorry, that’s a lie. But I did skim it and really admired the very pretty illustrations. Dan Hollick is a saint for writing and illustrating this chapter in his living book called Making Software, a reference manual for designers and programmers that make digital products. From his newsletter:

I started writing this chapter just trying to explain what a color space is. But it turns out, you can’t really do that without explaining a lot of other stuff at the same time.

Part of the issue is color is really complicated and full of confusing terms that need a maths degree to understand. Gamuts, color models, perceptual uniformity, gamma etc. I don’t have a maths degree but I do have something better: I’m really stubborn.

And here are the opening sentences of the chapter on color:

Color is an unreasonably complex topic. Just when you think you’ve got it figured out, it reveals a whole new layer of complexity that you didn’t know existed.

This is partly because it doesn’t really exist. Sure, there are different wavelengths of light that our eyes perceive as color, but that doesn’t mean that color is actually a property of that light - it’s a phenomenon of our perception.

Digital color is about trying to map this complex interplay of light and perception into a format that computers can understand and screens can display. And it’s a miracle that any of it works at all.

I’m just waiting for him to put up a Stripe link so I can throw money at him.

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Making Software: What is a color space?

In which we answer every question you've ever had about digital color, and some you haven't.

makingsoftware.com iconmakingsoftware.com

Interesting piece from Vaughn Tan about a critical thinking framework that is disguised as a piece about building better AI UIs for critical thinking. Sorry, that sentence is kind of a tongue-twister. Tan calls out—correctly—that LLMs don’t think, or in his words, can’t make meaning:

Meaningmaking is making inherently subjective decisions about what’s valuable: what’s desirable or undesirable, what’s right or wrong. The machines behind the prompt box are remarkable tools, but they’re not meaningmaking entities.

Therefore when users ask LLMs for their opinions on matters, e.g., as in the therapy use case, the AIs won’t come back with actual thinking. IMHO, it’s semantics, but that’s another post.

Anyhow, Tan shares a pen and paper prototype he’s been testing, which breaks down a major decision into guided steps, or put another way, a framework.

This user experience was designed to simulate a multi-stage process of structured elicitation of various aspects of strongly reasoned arguments. This design explicitly addresses both requirements for good tool use. The structured prompts helped students think critically about what they were actually trying to accomplish with their custom major proposals — the meaningmaking work of determining value, worth, and personal fit. Simultaneously, the framework made clear what kinds of thinking work the students needed to do themselves versus what kinds of information gathering and analysis could potentially be supported by tools like LLMs.

This guided or framework-driven approach was something I attempted wtih Griffin AI. Via a series of AI-guided prompts to the user—or a glorified form, honestly—my tool helped users build brand strategies. To be sure, a lot of the “thinking” was done by the model, but the idea that an AI can guide you to critically think about your business or your client’s business was there.

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Designing AI tools that support critical thinking

Current AI interfaces lull us into thinking we’re talking to something that can make meaningful judgments about what’s valuable. We’re not — we’re using tools that are tremendously powerful but nonetheless can’t do “meaningmaking” work (the work of deciding what matters, what’s worth pursuing).

vaughntan.org iconvaughntan.org

Designer Tey Bannerman writes that when he hears “human in the loop,” he’s reminded of a story about Lieutenant Colonel Stanislav Petrov, a Soviet Union duty watch officer who monitored for incoming missile strikes from the US.

12:15 AM… the unthinkable. Every alarm in the facility started screaming. The screens showed five US ballistic missiles, 28 minutes from impact. Confidence level: 100%. Petrov had minutes to decide whether to trigger a chain reaction that would start nuclear war and could very well end civilisation as we knew it.

He was the “human in the loop” in the most literal, terrifying sense.

Everything told him to follow protocol. His training. His commanders. The computers.

But something felt wrong. His intuition, built from years of intelligence work, whispered that this didn’t match what he knew about US strategic thinking.

Against every protocol, against the screaming certainty of technology, he pressed the button marked “false alarm”.

Twenty-three minutes of gripping fear passed before ground radar confirmed: no missiles. The system had mistaken a rare alignment of sunlight on high-altitude clouds for incoming warheads.

His decision to break the loop prevented nuclear war.

Then Bannerman shares an awesome framework he developed that allows humans in the loop in AI systems “genuine authority, time to think, and understanding the bigger picture well enough to question” the system’s decision. Click on to get the PDF from his site.

Framework diagram by Tey Bannerman titled Beyond ‘human in the loop’. It shows a 4×4 matrix mapping AI oversight approaches based on what is being optimized (speed/volume, quality/accuracy, compliance, innovation) and what’s at stake (irreversible consequences, high-impact failures, recoverable setbacks, low-stakes outcomes). Colored blocks represent four modes: active control, human augmentation, guided automation, and AI autonomy. Right panel gives real-world examples in e-commerce email marketing and recruitment applicant screening.

Redefining ‘human in the loop’

"Human in the loop" is overused and vague. The Petrov story shows humans must have real authority, time, and context to safely override AI. Bannerman offers a framework that asks what you optimize for and what is at stake, then maps 16 practical approaches.

teybannerman.com iconteybannerman.com

Simon Sherwood, writing in The Register:

Amazon Web Services CEO Matt Garman has suggested firing junior workers because AI can do their jobs is “the dumbest thing I’ve ever heard.”

Garman made that remark in conversation with AI investor Matthew Berman, during which he talked up AWS’s Kiro AI-assisted coding tool and said he’s encountered business leaders who think AI tools “can replace all of our junior people in our company.”

That notion led to the “dumbest thing I’ve ever heard” quote, followed by a justification that junior staff are “probably the least expensive employees you have” and also the most engaged with AI tools.

“How’s that going to work when ten years in the future you have no one that has learned anything,” he asked. “My view is you absolutely want to keep hiring kids out of college and teaching them the right ways to go build software and decompose problems and think about it, just as much as you ever have.”

Yup. I agree.

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AWS CEO says AI replacing junior staff is 'dumbest idea'

They're cheap and grew up with AI … so you're firing them why?

theregister.com icontheregister.com

This post from Carly Ayres breaks down a beef between Michael Roberson (developer of an AI-enabled moodboard tool) and Elizabeth Goodspeed (writer and designer, oft-linked on this blog) and explores ragebait, putting in the reps as a junior, and designers as influencers.

Tweet by Michael Roberson defending Moodboard AI against criticism, saying if faster design research threatens your job, “you’re ngmi.” Screenshot shows a Sweetgreen brand audit board with colors, fonts, and imagery.

Tweet from Michael Roberson

The tweet earned 30,000 views, but only about 20 likes. “That ratio was pretty jarring,” [Roberson] said. Still, the strategy felt legible. “When I post things like, ‘if you don’t do X, you’re not going to make it,’ obviously, I don’t think that. These tools aren’t really capable of replacing designers just yet. It’s really easy to get views baiting and fear-mongering.”

Much like the provocative Artisan campaign, I think this is a net negative for the brand. Pretty sure I won’t be trying out Moodboard AI anytime soon, ngl.

But stepping back from the internet beef, Ayres argues that it’s a philosophical difference about the role friction in the creative process.

Michael’s experience mirrors that of many young designers: brand audits felt like busywork during his Landor internship. “That process was super boring,” he told me. “I wasn’t learning much by copy-pasting things into a deck.” His tool promises to cut through that inefficiency, letting teams reach visual consensus faster and spend more time on execution.

Young Michael, the process is the point! Without doing this boring stuff, by automating it with AI, how are you going to learn? This is but one facet of the whole discussion around expertise, wisdom, and the design talent crisis.

Goodspeed agrees with me:

Elizabeth sees it differently. “What’s interesting to me,” Elizabeth noted, “is how many people are now entering this space without a personal understanding of how the process of designing something actually works.” For her, that grunt work was formative. “The friction is the process,” she explained. “That’s how you form your point of view. You can’t just slap seven images on a board. You’re forced to think: What’s relevant? How do I organize this and communicate it clearly?”

Ultimately, the saddest point that Ayres makes—and noted by my friend Eric Heiman—is this:

When you’re young, online, and trying to get a project off the ground, caring about distribution is the difference between a hobby and a company. But there’s a cost. The more you perform expertise, the less you develop it. The more you optimize for engagement, the more you risk flattening what gave the work meaning in the first place. In a world where being known matters more than knowing, the incentives point toward performance over practice. And we all become performers in someone else’s growth strategy.

…Because when distribution matters more than craft, you don’t become a designer by designing. You become a designer by being known as one. That’s the game now.

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Mooooooooooooooood

Is design discourse the new growth hack?

open.substack.com iconopen.substack.com

As a follow-up to yesterday’s item on how Google’s AI overviews are curtailing traffic to websites by as much as 25%, here is a link to Nielsen Norman Group’s just-published study showing that generative AI is reshaping search.

Kate Moran, Maria Rosala and Josh Brown:

While AI offers compelling shortcuts around tedious research tasks, it isn’t close to completely replacing traditional search. But, even when people are using traditional search, the AI-generated overview that now tops almost all search-results pages steals a significant amount of attention and often shortcuts the need to visit the actual pages.

They write that users have developed a way to search over the years, skipping sponsored results and heading straight for the organic links. Users also haven’t completely broken free of traditional Google Search, now adding chatbots to the mix:

While generative AI does offer enough value to change user behaviors, it has not replaced traditional search entirely. Traditional search and AI chats were often used in tandem to explore the same topic and were sometimes used to fact-check each other.

All our participants engaged in traditional search (using keywords, evaluating results pages, visiting content pages, etc.) multiple times in the study. Nobody relied entirely on genAI’s responses (in chat or in an AI overview) for all their information-seeking needs.

In many ways, I think this is smart. Unless “web search” is happening, I tend double-check ChatGPT and Claude, especially for anything historical and mission-critical. I also like Perplexity for that fact—because it shows me its receipts by giving me sources.

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How AI Is Changing Search Behaviors

Our study shows that generative AI is reshaping search, but long-standing habits persist. Many users still default to Google, giving Gemini a fighting chance.

nngroup.com iconnngroup.com

The designer of the iconic “007” logo from the James Bond movies has died. Joe Caroff was 103. Jeré Longman, writing for The New York Times:

For the first Bond movie, “Dr. No” (1962), Mr. Caroff was hired to create a logo for the letterhead of a publicity release. He began working with the idea that as a secret agent, James Bond had a license to kill (as designated by the numerals “00”), but Mr. Caroff did not find Bond’s compact Walther PPK pistol to be visually appealing.

As he sketched the numerals 007, he drew penciled lines above and below to guide him and noticed that the upper guideline resembled an elongated barrel of a pistol extending from the seven.

He refined his drawing and added a trigger, fashioning a mood of intrigue and espionage and crafting one of the most globally recognized symbols in cinematic history. With some modifications, the logo has been used for 25 official Bond films and endless merchandising.

John Gruber of Daring Fireball also wrote a piece about Caroff:

Caroff had a remarkably accomplished career. He created iconic posters for dozens of terrific films across a slew of genres. The fact that he created the 007 logo but only earned $300 from it is more like a curious footnote than anything.

Joe Caroff, Who Gave James Bond His Signature 007 Logo, Dies at 103

Joe Caroff, Who Gave James Bond His Signature 007 Logo, Dies at 103

(Gift link) A quiet giant in graphic design, he created posters for hundreds of movies, including “West Side Story” and “A Hard Day’s Night.” But his work was often unsigned.

nytimes.com iconnytimes.com

Jessica Davies reports that new publisher data suggests that some sites are getting 25% less traffic from Google than the previous year.

Writing in Digiday:

Organic search referral traffic from Google is declining broadly, with the majority of DCN member sites — spanning both news and entertainment — experiencing traffic losses from Google search between 1% and 25%. Twelve of the respondent companies were news brands, and seven were non-news.

Jason Kint, CEO of DCN, says that this is a “direct consequence of Google AI Overviews.”

I wrote previously about the changing economics of the web here, here, and here.

And related, Eric Mersch writes in a LinkedIn post that Monday.com’s stock fell 23% because co-CEO Roy Mann said, “We are seeing some softness in the market due to Google algorithm,” during their Q2 earnings call and the analysts just kept hammering him and the CFO about how the algo changes might affect customer acquisition.

Analysts continued to press the issue, which caught company management completely off guard. Matthew Bullock from Bank of America Merrill Lynch asked frankly, “And then help us understand, why call this out now? How did the influence of Google SEO disruption change this quarter versus 1Q, for example?” The CEO could only respond, “So look, I think like we said, we optimize in real-time. We just budget daily,” implying that they were not aware of the problem until they saw Q2 results.

This is the first public sign that the shift from Google to AI-powered searches is having an impact.

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Google AI Overviews linked to 25% drop in publisher referral traffic, new data shows

The majority of Digital Content Next publisher members are seeing traffic losses from Google search between 1% and 25% due to AI Overviews.

digiday.com icondigiday.com

I grew up on MTV and I’m surprised that my Gen Z kids don’t watch music videos. ¯_(ツ)_/¯

Rob Schwartz, writing in PRINT Magazine:

…the network launched the iconic “I Want My MTV” ad campaign. Created by ad legend George Lois, the campaign featured the world’s biggest rock stars literally demanding MTV. At the time, this was unheard of. Unlike today, rock stars would never sell out to do ads. But here you had the biggest stars: Mick Jagger, David Bowie, Pete Townshend, the Police…and rising star Madonna, all shouting the same line in different executions: ‘I want my MTV!” The campaign was a stroke of genius. It mobilized viewers to call up their cable providers and shout over the phone: “I want my MTV!” In due time, MTV was on damn-near every cable box and damn-near every young person’s TV.

Play
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The MTV Effect

Rob Schwartz on the unconventional genius of music + TV.

printmag.com iconprintmag.com

In a fascinating thread about designing a typeface in Illustrator versus a font editor, renowned typographer Jonathan Hoefler lets us peek behind the curtains.

But moreover, the reason not to design typefaces in a drawing program is that there, you’re drawing letters in isolation, without regard to their neighbors. Here’s the lowercase G from first corner of the HTF Didot family, its 96pt Light Roman master, which I drew toward the end of 1991. (Be gentle; I was 21.) I remember being delighted by the results, no doubt focussing on that delicate ear, etc. But really, this is only half the picture, because it’s impossible to know if this letter works, unless you give it context. Here it is between lowercase Ns, which establish a typographic ‘control’ for an alphabet’s weight, width, proportions, contrast, fit, and rhythm. Is this still a good G? Should the upper bowl maybe move left a little? How do we feel about its weight, compared to its neighbors? Is the ear too dainty?

Jonathan Hoefler on designing fonts in a drawing program versus a font editor

Threads

Jonathan Hoefler on designing fonts in a drawing program versus a font editor

threads.com iconthreads.com

Cap Watkins, Head of Product Design at Lattice, was catching up with a former top-performing designer who was afraid other designers were mad at her for getting all the “cool” projects.

What made those projects glamorous and desirable was her and how she approached the work. There’s that old nugget about making your own luck and that is something she excelled at. She had a unique ability to take really hard or nebulous problems (both design and team-related) and morph them into something amazing that got people excited. Instead of getting discouraged, she’d respond to friction with more energy, more enthusiasm. In so many ways, she was a transformative presence on any team and project.

In other words, this designer cared and made the best of all her assignments.

Make things happen

Top designers aren’t handed “cool” projects—they transform hard, unglamorous work into exciting wins. Stop waiting. Make your work shine. Make things happen.

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I enjoyed this interview with Notion’s CEO, Ivan Zhao over at the Decoder podcast, with substitute host, Casey Newton. What I didn’t quite get when I first used Notion was the “LEGO” aspect of it. Their vision is to build business software that is highly malleable and configurable to do all sorts of things. Here’s Zhao:

Well, because it didn’t quite exist with software. If you think about the last 15 years of [software-as-a-service], it’s largely people building vertical point solutions. For each buyer, for each point, that solution sort of makes sense. The way we describe it is that it’s like a hard plastic solution for your problem, but once you have 20 different hard plastic solutions, they sort of don’t fit well together. You cannot tinker with them. As an end user, you have to jump between half a dozen of them each day.

That’s not quite right, and we’re also inspired by the early computing pioneers who in the ‘60s and ‘70s thought that computing should be more LEGO-like rather than like hard plastic. That’s what got me started working on Notion a long time ago, when I was reading a computer science paper back in college.

From a user experience POV, Notion is both simple and exceedingly complicated. Taking notes is easy. Building the system for a workflow, not so much.

In the second half, Newton (gently) presses Zhao on the impact of AI on the workforce and how productivity software like Notion could replace headcount.

Newton: Do you think that AI and Notion will get to a point where executives will hire fewer people, because Notion will do it for them? Or are you more focused on just helping people do their existing jobs?

Zhao: We’re actually putting out a campaign about this, in the coming weeks or months. We want to push out a more amplifying, positive message about what Notion can do for you. So, imagine the billboard we’re putting out. It’s you in the center. Then, with a tool like Notion or other AI tools, you can have AI teammates. Imagine that you and I start a company. We’re two co-founders, we sign up for Notion, and all of a sudden, we’re supplemented by other AI teammates, some taking notes for us, some triaging, some doing research while we’re sleeping.

Zhao dodges the “hire fewer people” part of the question and instead, answers with “amplifying” people or making them more productive.

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Notion CEO Ivan Zhao wants you to demand better from your tools

Notion’s Ivan Zhao on AI agents, productivity, and how software will change in the future.

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As a child of immigrant parents, I grew up learning English from watching PBS, Sesame Street, specifically. But there were other favorites like 3-2-1 Contact, The Electric Company, and of course, Mr. Roger’s Neighborhood. The logo, with its head looking like a P was seared into my developing brain.

So I’m incredibly saddened to hear that the Corporation for Public Broadcasting, the government-funded entity behind PBS and NPR, will cease operations on September 30, 2025, because of a recent bill passed by the Republican-controlled Congress and signed into law by President Trump.

While PBS and NPR won’t disappear, it will be harder for those networks to stay afloat, now solely dependent on donations.

Lilly Smith, writing for Fast Company:

More than 70% of CPB’s annual federal appropriation goes directly to more than 1,500 local public media stations, according to a web page of its financials. This loss in funding could force local stations, especially in rural areas, to shut down, according to the CPB. Local member stations are independent and locally owned and operated, according to NPR. As a public-private partnership, local PBS stations get about 15% of their revenue from federal funding.

She reached out to Tom Geismar, who redesigned the PBS logo in 1984—the original was by Herb Lubalin and Ernie Smith in 1971. He had this perspective:

There is an ironic tie-in between the government decision to cut off all funding to public television and public radio, and what prompted the redesign of the PBS logo back in the early 1980s.

That was also a difficult time, financially, for the Public Broadcasting Service, and especially the stations in more remote regions of the country. Much of the public equated PBS with the major television networks CBS, NBC and ABC, and presumed that, like those major institutions, PBS was the parent of and significant funder for all the local public television stations throughout the country. But, in fact, the reality is somewhat the opposite. Although PBS local affiliates received a portion of funding from the federal government, it is the individual stations that have the responsibility to do public fund raising, and PBS, in a sense, works for them.

Because of this confusion, the PBS leadership felt that their existing logo (a famous design by by Herb Lubalin) needed to be more than just the classic 3-initials mark, something more evocative of a public-benefit system serving all people. Thus the “everyone” mark was born.

Geismar ends with, “And now, once again, with federal government funding stopped, it is the stations in the less populous regions who will suffer the most.”

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The designer behind the iconic 'everyman' PBS logo sees the irony in its demise

Tom Geismar designed the logo to represent the everyman. Now, he says, it’s those people who will suffer the most from the loss of public broadcast services.

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