This is the second article in a three-part series offering tips on how to get a job as a product or UX designer. Part 1 covers your resume and LinkedIn profile. Part 3 is about the interviewing process.

Part 2: Your Portfolio

As I mentioned in Part 1 of this series, portfolios used to be physical cases filled with your work, and you only had one of them. But now that portfolios are online, it’s much easier to get your work out there.

Much like resumes, many designers make the mistake of over-designing their portfolio website, trying to use it as a canvas to show their visual design or interaction chops. Don’t do it.

This is the first article in a three-part series offering tips on how to get a job as a product or UX designer. Part 2 advises on your portfolio website. Part 3 covers the interviewing process.

Part 1: Your Resume & LinkedIn Profile

(With apologies to Maxine Paetro, whose seminal 1979 book  How to Put Your Book Together and Get a Job in Advertising was highly influential in my early job search process in the mid-1990s.)

I graduated from design school in the spring of 1995. Yahoo! was incorporated just a couple of months before. AOL was still the dominant way everyone connected to the Internet. Tim Berners-Lee’s World Wide Web was still a baby, with just a tiny fraction of websites available. In other words, my design education was about graphic design—layout, typography, logos, print. Neither digital design nor UX design was taught or barely practiced yet. (The closest thing would be human-computer interaction, more computer science than design.)

The San Francisco graphic design scene back in the early- to mid-1990s was pretty close-knit. Most of the established practitioners in The City taught at the California College of Arts & Crafts (CCAC, but now shortened to California College of the Arts (CCA)), fertile ground for finding interns and junior designers. Regardless, all of us graduating seniors needed to have portfolios. Physical portfolios. Some books—another name for portfolio—were basic: a leather folio with plastic slip pages filled with mocked-up posters, booklets, or photos of projects. Or some designers would custom bind books with special hardware and print their work on fine paper, spending hundreds of dollars. But you had one book. So when applying for jobs, you had to leave your book with the design studio for a few days to a week! Which meant that job hunting was very slow going.

Obviously, Covid-19 wreaked havoc on the world and countless lives this past year. We all know someone who caught the virus or died from it, or we were infected ourselves. We tried to do our part by staying home to limit our exposure to other people. We stayed away from our loved ones to protect them and to slow the spread. To keep ourselves occupied, many of us took up baking, cooking, knitting, or exercising. I started on what would become a yearlong path of learning about whatever interested me.

YouTube as a Gateway to Knowledge

Video site YouTube saw an explosion in traffic from people bored in lockdown. I was one of them. At first, I was simply trying to learn how to optimize my work-from-home setup. Channels such as Podcastage and Curtis Judd taught me about microphones, and I upgraded my audio setup.

Sometimes it takes a small push to get the creative obsessions going. Like the majority of the country, I’ve been appalled at Donald Trump’s presidency. From his administration’s cruel policies to just how awful of a man Trump has shown himself, I have been gritting my teeth for four years, waiting for him to lose his re-election bid. I was profoundly concerned about democracy in the United States and how it was being actively undermined by Trump and his band of far-right Republicans.

When Trump ran against Hillary Clinton in 2016, I made a poster and website called “Inside Trump’s Brain.” I knew back then how terrible of a president he would be, but had hoped he’d grow into the office. Boy, was I wrong.

So when Joe Biden won the Democratic nomination, I needed to do all I could to get him elected and make Trump a one-term president.

I have always liked writing. I don’t fancy myself a professional writer in any way. Still, I like having an outlet (or outlets) for my random musings as I work through understanding the world, be it design, technology, or whatever. While I have published various blogs in the past or written articles and essays on Medium, I want my content hosted on a platform I own and control. So, I’m consolidating everything here on my personal site, which may become a haphazard amalgam of subjects.

This is officially the first post on this site, but I will be bringing in posts from the various past platforms and backdating them to their original publication dates.

I will also use this site to post links to stories and articles I’m reading. It will inevitably be an assortment of design, tech, Apple, and politics.

This was originally published as an item in Issue 005 of the designspun email newsletter.

Great art can be born out of great unrest. Anti-government, anti-evil propaganda harnesses the frustration and despair people feel in times of crisis. Mark Fox and Angie Wang (aka Design Is Play) are following up their award-winning “Trump 24K Gold-Plated” poster with a new series of anti-Trump agitprop. The pair have launched a Kickstarter campaign to help fund three posters, “Trump: Lord of the Lies” and a diptych called “White Lies Matter.”

From their Kickstarter page:

This was originally published as an item in Issue 004 of the designspun email newsletter.

When I went to design school in the 1990s, of course, graphic design history was part of the curriculum. I didn’t realize it at the time, but everyone we studied—and therefore worshipped—was a white male. For minorities, representation is so powerful. And as the conversation in our country about race righteously heats up and expands from police brutality to systemic racism, it’s time to look at our own industry and ask ourselves about diversity and representation.

Toronto-based creative director Glenford Laughton compiled a great list of 13 African-American graphic designers we should all know. It includes greats like Georg Olden, who was the first African American to design a postage stamp, and Archie Boston, the designer-provocateur who started and chaired the design program at Cal State Long Beach.

This was originally published as an item in Issue 003 of the designspun email newsletter.

It is no secret that Twitter has enabled and emboldened Donald Trump by not restricting any of his tweets, even if they violated their terms of service. But earlier this week, they put misinformation warnings on two of his tweets about mail-in ballots. This angered the President but also got the ball rolling. Snapchat shortly followed by saying it will no longer promote Trump’s account. Against the backdrop of growing protests against the murder of George Floyd by police, some tech companies finally started to grow a conscience. But will Silicon Valley change? Mary-Hunter McDonnell, corporate activism researcher from the Wharton School of Business says, “Giving money to organizations that are out on the front lines is more helpful, but it’s also to some extent passing the buck. People are tired of that.”

As designers, we have some power over the projects we work on, and the products we create. Mike Monterio wrote in February, “At some point, you will have to explain to your children that you work, or once worked, at Facebook.”

We communicate in stories. Storytelling has been around as long as our species has existed. From paintings on cave walls in Lascaux, to hieroglyphics in ancient Egypt, to radio dramas like “War of the Worlds” that cause city-wide panic, to the fantastical Game of Thrones television series on HBO, stories impart culture, history, information, and ideas. Stories are primal so we are receptive to them, and we remember them.

Today when we think of storytelling, we think of our modern day’s Golden Age of Television or the Marvel Cinematic Universe (“MCU”) movies. Comic-Con in San Diego is the Mecca of pop culture storytelling, and this year brought an estimated 135,000 fans from over 80 countries. Attendees packed over 2,000 panels and screenings and lined up for more than 250 autograph events from their favorite actors, writers, and artists. Fans lined up for hours, often overnight, for a chance to get into the infamous 6,500-seat Hall H where they were able to get a glimpse of their favorite star talking about their latest film or TV project. Many came to the con dressed as their favorite characters, often constructing their own elaborate costumes. That is fandom, otherwise known as brand loyalty.

What lessons for design and branding can we learn from Comic-Con and its pilgrimage of rabid fans? Storytelling has power, and design is storytelling.

This post was originally published on Medium.

I have longed cringed at how the mainstream media reports on the technology industry to the public. From use of randomly-selected synonyms to just downright misunderstanding of particular technologies, it’s sort of embarrassing to the reporter (usually someone who calls themselves a “technology reporter”) and the publication.

The latest examples come courtesy of The New York Times. I was alerted to this via a piece on BGR by Yoni Heisler titled, “The New York Times’ latest Apple hit piece is embarrassing and downright lazy.” Disclosure: I am a subscriber to The Times because I support their journalism. Their political reporters in particular have done a tremendous service to our country over the last couple of years. I usually trust what The Times writes about politics because I am not an expert in it. But the two pieces mentioned by BGR, about screen-time apps, and the editorial about Apple’s supposed monopoly are downright silly, because I do know a thing or two about technology and Apple.

We’ve come to this. The K-12 Florida Christian School in Miami is selling bulletproof panels for children to insert into their backpacks. Teachers will show students how to install these ballistic shields. You know, because mass shootings and ’Merica.

We have come to this, when schools need to outfit their students with bulletproof gear just to keep their students safe. This is the endgame for the National Rifle Association of America (aka NRA). It is guns everywhere. Schools, churches, hospitals, courthouses, bars. Everywhere.

In a recent interview on Fresh Air, journalist Mike Spies said:

Sex

With coffee in hand, I flipped through Facebook yesterday morning. “Me too” read one post from a female friend I used to work with. Incredibly intelligent, hands-down one of the smartest women — no, people — I’d ever worked with just posted two words. I thought it was a mispost that was supposed to be a reply, a butt-post if you will. Then I saw another, and this time with an explanation. And throughout the day, my feed depressingly filled up with “Me too” posts, illustrating how common sexual harassment and assault of women are.

Of course this movement was spurred on by the bombshell investigative journalism by the New York Times and the New Yorker. Last week they broke open a story that’s eluded the media for so long: Harvey Weinstein and his serial sexual harassment and assault of women in Hollywood.

Sen. John McCain standing up for regular order by voting down an Obamacare repeal.

What we are witnessing, friends, is the beginning of the end of American democracy. With senators and representatives who used to believe in “regular order” — as Senator John McCain would say — retiring, we are electing ideologues.

I’m a liberal and believe in liberal ideals (gun control, universal healthcare, social safety net, helping the disenfranchised, etc.). However, if we continue to send to Congress, ideologues who will not compromise with the other side, we all lose. Whether we like it or not, America is made up of hundreds of millions of individuals with different experiences and values than you or me. Therefore we all won’t always agree. Which is why compromise is so incredibly important.

Did you know that March 31 was World Backup Day? Yeah I didn’t either. But for shits and giggles, I decided to finish writing this post which I had started late last year. Hope you enjoy…

Anyone who works with any type of data files should have a comprehensive backup plan. Which pretty much means everyone who uses a computer. As a designer who’s been working professionally for over 20 years, having a good solution that works is incredibly important. Over the years I cobbled together something that works for me, but I wanted to codify it and share it, in case it might work for you.

The Crash

I was working from home on Friday and happened to have the TV turned on to CNN. Therefore I watched the defeat of the House Republican’s American Health Care Act (AHCA) in real time. But I wouldn’t have if I were tuned to Fox News Channel instead. A conservative friend of mine was watching Fox News Channel that day, and was moved by its assertion that the “mainstream media” was not covering the Maryland rape case sufficiently. Our two different experiences actually illustrated this great article from the New York Times called “One Nation, Under Fox: 18 Hours With a Network That Shapes America.” It’s an excellent reminder about media bias — right or left.

After reading the article this weekend, I came to this conclusion: There are roughly 325 million people in the United States. More than ever in my life I’ve come to understand that there are then 325 million different experiences. Each of our life experiences is different. There is no way that any media outlet can cover all those stories. But those same media outlets can impose their own worldviews onto their audiences. Those individuals in the audience will either have their own worldview reinforced, or go elsewhere for that reinforcement.

Here’s my latest personal project…

Read more at the website.

Infographics have exploded over the past few years. It’s a great way to visually and simply explain sometimes complex data to a general audience. My own personal brand of infographics is more on the data visualization side, and thankfully coincides with TrueCar, my employer. I believe that data should be presented in a beautiful and sophisticated way. It should be easy to grok and doesn’t have to be cutesy.

When the latest epic infographic™ project landed on my desk, I started where I always start—I looked at the data. What inspired me was seeing this color-scaled chart of the smartest day of the year to buy. Just by looking at the color I quickly understood the patterns: end of the month, December is the best month, and January 1 is the best day.

At TrueCar, data is our lifeblood and visualizing that data in a compelling way is important. Finding that compelling way takes time. We’ve produced a number of infographics recently. Some have been more involved than others, but all as a way to find our voice in telling a story through data.

From an advertising standpoint, I believe Apple has been on fire recently. (Disclaimer: I have been an Apple fanboy since 1985 and used to work there many years ago.) Beginning with the “What will your verse be?” iPad ad that debuted in mid-January, they’ve continued with the “You’re more powerful than you think” iPhone 5S that began airing recently.

When I first saw “Your Verse” on TV it stopped me in my tracks. Using audio of Robin Williams speaking to his class in Dead Poets Society, it features footage of people using the iPad around the world for making music, photography, tracking tornadoes, playing professional hockey, and more. The haunting melody combined with the breathtaking images and Robin Williams’ voice really struck a chord with me. It evoked a deep sense of wonder and faith in humanity. These were real people doing extraordinary things with this product. In the mere three years that iPad has been available* it has created a whole new category of devices and enabled millions of people to do ordinary and extraordinary things.

The Apple Mac turned 30 years old today. I got my first Mac in 1985 actually after weeks if not months of convincing my father to spend his hard-earned money on it. Every weekend and after many school days, I’d take the bus over to Computerland on Van Ness in San Francisco and just play with the Mac on display for hours at a time.

Embarrassingly this is one of my first MacPaint paintings. Bear in mind that I was 12 years old at the time.

Watching the premiere of Mad Men season six, I loved that Peggy Olson blasted her creative team for bringing her three variations on the same idea. These are words to remember.

Those are three different versions of the same idea.

If you can’t tell the difference between which part’s the idea and which part’s the execution of the idea, you’re of no use to me.

…Well I’m sorry to point it out, but you’re walking over the same ground. When you bring me something like this, it looks like cowardice.

Yesterday Lunar/Theory (my partner David and I) launched version 2.0 of our iPad app DesignScene. Take a look at the trailer:

I’ll write more about it in the coming days. Meanwhile, read this post on our blog about it.

Yesterday Apple announced its third-generation iPad, simply named “iPad.” Buried in MG Siegler’s excellent take on the press event is this statement:

What’s more likely — 5 years from now, your primary home computing device is a PC? Or 5 years from now, your primary home computing device is a tablet? Just two years ago, this question would have been an absolute joke. Now it’s a joke to think it will take a full five years.

In the post-PC world, tablets are becoming the new normal more and more. In just the two years since the iPad was first introduced, we’ve seen it pervasive on airplanes to entertain children, many executives in Silicon Valley walking around with them instead of lugging laptops, and even the President of the United States receiving his Presidential Daily Briefing via iPad instead of a sheet of paper.

I have been a Mac user since 1985, when I was in the seventh grade. For months I lusted after the Mac on display at Computerland on Van Ness Avenue in San Francisco. I’d go there after school just to play with MacPaint. It simply captured my imagination. Finally, after many weeks of begging, I got my dad to buy me a 512K Mac. Thus began my love affair with Apple.

Imagine how lucky I felt when I actually began working on the brand and on Pixar in 2001-2002. It was such a privilege to be so close to the magic and to Steve Jobs himself.

The Steve Jobs I knew was human. Not a god. Not someone who could distort reality. Just a man.

With everyone sharing their sweet Steve moments, I have to share mine.

I was working at Apple in the motion graphics group within the Graphic Design department. I was assigned to work on the intro animation for the Mac OS X 10.3 Panther setup assistant. We went through the normal design process with our stakeholders (people in charge of “MacBuddy”) and got to an animation that was essentially swarms of dots that formed each of the different translations of “Welcome” on the screen. And then we showed this nearly-final animation to someone higher at the top—forgive me, I’ve forgotten who this was—and he killed it because the dots looked too much like sperm. OK, they kinda did. (Think about swirling points of light but with motion trails. We tried increasing the motion blur, but it was no use.)

It was back to the drawing board and I presented more ideas. Eventually, Steve got involved and started looking at the animations. Each week my boss would show Steve a new revision of it, and each time we got a little closer. Then on Round 14, the week my boss was on vacation, I had to go present it to Steve Jobs.